Using Innovative Methodologies From Technology and Manufacturing Companies to Reduce Heart Failure Readmissions

Amber E. Johnson, Laura Winner, Tanya Simmons, Shaker M Eid, Robert Hody, Angel Sampedro, Sharon Augustine, Carol Sylvester, Kapil Parakh

Research output: Contribution to journalArticle


Heart failure (HF) patients have high 30-day readmission rates with high costs and poor quality of life. This study investigated the impact of a framework blending Lean Sigma, design thinking, and Lean Startup on 30-day all-cause readmissions among HF patients. This was a prospective study in an academic hospital in Baltimore, Maryland. Thirty-day all-cause readmission was assessed using the hospital’s electronic medical record. The baseline readmission rate for HF was 28.4% in 2010 with 690 discharges. The framework was developed and interventions implemented in the second half of 2011. The impact of the interventions was evaluated through 2012. The rate declined to 18.9% among 703 discharges (P

Original languageEnglish (US)
Pages (from-to)272-278
Number of pages7
JournalAmerican Journal of Medical Quality
Issue number3
Publication statusPublished - 2014



  • heart failure
  • Lean Sigma
  • multidisciplinary
  • quality improvement
  • readmissions

ASJC Scopus subject areas

  • Health Policy

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