TY - JOUR
T1 - Treatment recommendations to parents during pediatric tonsillectomy consultations
T2 - A mixed methods analysis of surgeon language
AU - Links, Anne R.
AU - Callon, Wynne
AU - Wasserman, Carly
AU - Beach, Mary Catherine
AU - Ryan, Marisa A.
AU - Leu, Grace R.
AU - Tunkel, David
AU - Boss, Emily F.
N1 - Funding Information:
This work was supported by the Agency for Healthcare Research and Quality (AHRQ K08HS022932 ) and the American Society of Pediatric Otolaryngology Career Development Award . The content is solely the responsibility of the authors and does not necessarily represent the official views of the funding agencies. The funding agreement ensured the authors’ independence in designing the study, interpreting the data, writing, and publishing the report.
Publisher Copyright:
© 2020 Elsevier B.V.
PY - 2021/6
Y1 - 2021/6
N2 - Objective: A deeper understanding of the dialogue clinicians use to relay treatment recommendations is needed to fully understand their influence on patient decisions about surgery. We characterize how otolaryngologists provide treatment recommendations and suggest a classification framework. Methods: We qualitatively analyzed surgeon recommendations from 55 encounters between otolaryngologists and parents of children evaluated for tonsillectomy, and classified recommendation types by phrasing. Multilevel logistic regression identified predictors of recommendation phrasing. Results: Clinicians provided 183 recommendations (mean/visit = 3.3). We identified four domains of recommendation-phrasing (direct, passive, acceptable, parent-oriented). Direct recommendations (n = 68, 37%) included presumptive statements phrasing intentions as inevitable. Passive recommendations (n = 65, 36%) included practice-based recommendations utilizing general statements. Acceptable recommendations (n = 29, 16%) included speaking positively about treatment options. Parent-oriented recommendations (n = 21, 11%) included parent choice statements. Clinicians more commonly made direct recommendations to parents who were racial minorities (OR = 2.7, p =.02, 95% CI [1.7, 5.9]) or had an annual income <$50,000 (OR = 2.2, p =.03, 95% CI [1.1, 4.4]). Conclusion: Clinicians provide treatment recommendations in a variety of ways that may introduce more or less certainty and choice to parental treatment decisions. Practice implications: Findings may be implemented into training which increases clinician awareness of dialogue use when recommending treatment alternatives to patients.
AB - Objective: A deeper understanding of the dialogue clinicians use to relay treatment recommendations is needed to fully understand their influence on patient decisions about surgery. We characterize how otolaryngologists provide treatment recommendations and suggest a classification framework. Methods: We qualitatively analyzed surgeon recommendations from 55 encounters between otolaryngologists and parents of children evaluated for tonsillectomy, and classified recommendation types by phrasing. Multilevel logistic regression identified predictors of recommendation phrasing. Results: Clinicians provided 183 recommendations (mean/visit = 3.3). We identified four domains of recommendation-phrasing (direct, passive, acceptable, parent-oriented). Direct recommendations (n = 68, 37%) included presumptive statements phrasing intentions as inevitable. Passive recommendations (n = 65, 36%) included practice-based recommendations utilizing general statements. Acceptable recommendations (n = 29, 16%) included speaking positively about treatment options. Parent-oriented recommendations (n = 21, 11%) included parent choice statements. Clinicians more commonly made direct recommendations to parents who were racial minorities (OR = 2.7, p =.02, 95% CI [1.7, 5.9]) or had an annual income <$50,000 (OR = 2.2, p =.03, 95% CI [1.1, 4.4]). Conclusion: Clinicians provide treatment recommendations in a variety of ways that may introduce more or less certainty and choice to parental treatment decisions. Practice implications: Findings may be implemented into training which increases clinician awareness of dialogue use when recommending treatment alternatives to patients.
KW - Communication
KW - Patient-centered
KW - Pediatrics
KW - Shared decision-making
KW - Tonsillectomy
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U2 - 10.1016/j.pec.2020.11.015
DO - 10.1016/j.pec.2020.11.015
M3 - Article
C2 - 33342578
AN - SCOPUS:85099516147
SN - 0738-3991
VL - 104
SP - 1371
EP - 1379
JO - Patient Education and Counseling
JF - Patient Education and Counseling
IS - 6
ER -