TY - JOUR
T1 - The value of library and information services in patient care
T2 - Results of a multisite study
AU - Marshall, Joanne Gard
AU - Sollenberger, Julia
AU - Easterby-Gannett, Sharon
AU - Morgan, Lynn Kasner
AU - Klem, Mary Lou
AU - Cavanaugh, Susan K.
AU - Oliver, Kathleen Burr
AU - Thompson, Cheryl A.
AU - Romanosky, Neil
AU - Hunter, Sue
PY - 2013
Y1 - 2013
N2 - Objective: The research conducted a large-scale, multisite study on the value and impact of library and information services on patient care. Methods: The study used: (1) 2 initial focus groups of librarians; (2) a web-based survey of physicians, residents, and nurses at 56 library sites serving 118 hospitals; and (3) 24 follow-up telephone interviews. Survey respondents were asked to base their responses on a recent incident in which they had sought information for patient care. Results: Of the 16,122 survey respondents, 3/4 said that they had definitely or probably handled aspects of the patient care situation differently as a result of the information. Among the reported changes were advice given to the patient (48%), diagnosis (25%), and choice of drugs (33%), other treatment (31%), and tests (23%). Almost all of the respondents (95%) said the information resulted in a better informed clinical decision. Respondents reported that the information allowed them to avoid the following adverse events: patient misunderstanding of the disease (23%), additional tests (19%), misdiagnosis (13%), adverse drug reactions (13%), medication errors (12%), and patient mortality (6%). Conclusions: Library and information resources were perceived as valuable, and the information obtained was seen as having an impact on patient care.
AB - Objective: The research conducted a large-scale, multisite study on the value and impact of library and information services on patient care. Methods: The study used: (1) 2 initial focus groups of librarians; (2) a web-based survey of physicians, residents, and nurses at 56 library sites serving 118 hospitals; and (3) 24 follow-up telephone interviews. Survey respondents were asked to base their responses on a recent incident in which they had sought information for patient care. Results: Of the 16,122 survey respondents, 3/4 said that they had definitely or probably handled aspects of the patient care situation differently as a result of the information. Among the reported changes were advice given to the patient (48%), diagnosis (25%), and choice of drugs (33%), other treatment (31%), and tests (23%). Almost all of the respondents (95%) said the information resulted in a better informed clinical decision. Respondents reported that the information allowed them to avoid the following adverse events: patient misunderstanding of the disease (23%), additional tests (19%), misdiagnosis (13%), adverse drug reactions (13%), medication errors (12%), and patient mortality (6%). Conclusions: Library and information resources were perceived as valuable, and the information obtained was seen as having an impact on patient care.
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U2 - 10.3163/1536-5050.101.1.007
DO - 10.3163/1536-5050.101.1.007
M3 - Article
C2 - 23418404
AN - SCOPUS:84873573198
SN - 1536-5050
VL - 101
SP - 38
EP - 46
JO - Journal of the Medical Library Association
JF - Journal of the Medical Library Association
IS - 1
ER -