The high price of quality: A cost analysis of NCQA accreditation

Gary J. Mihalik, Michael R. Scherer, Robert K. Schreter

Research output: Contribution to journalArticlepeer-review

Abstract

Payers and consumers across the United States are expressing discontent with their health plans. We are witnessing a market-based demand for accreditation as a guarantee of acceptable quality in health services. Increasingly, accreditation by the National Committee for Quality Assurance (NCQA) is being viewed as the gold standard for health plans. This article presents a model for allocating resources and a cost analysis of anticipated expenditures associated with achieving this objective.

Original languageEnglish (US)
Pages (from-to)38-47
Number of pages10
JournalJournal of Health Care Finance
Volume29
Issue number3
StatePublished - Mar 1 2003

Keywords

  • Accreditation
  • Managed Behavioral Healthcare Organization (MBHO)
  • NCQA
  • Quality improvement

ASJC Scopus subject areas

  • Health Policy

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