The effects of behavioural contracting and preferred reinforcement on appointment keeping

Robert A. Hayes, Lisa A. Efron, Gina S. Richman, Kelley A. Harrison, Elizabeth L. Aguilera

Research output: Contribution to journalArticle

Abstract

The current study demonstrates the efficacy of using a behavioural contingency contract in conjunction with family-selected reinforcers to increase appointment keeping among low income families in a child and family therapy clinic. Three families with similar presenting problems participated. A multiple baseline across-subjects design with the addition of a reversal component was utilised. Upon treatment implementation, contracts were signed by family members stating that they would receive coupons valuing $30.00 after attending four consecutive clinic appointments. These coupons were selected by the family from a diverse menu. Results indicated increases in appointment keeping following implementation of the behavioural contract. The cost effectiveness of using a behavioural contract in conjunction with economic incentives with low-income families in discussed, and suggestions for future research on appointment keeping are made.

Original languageEnglish (US)
Pages (from-to)90-96
Number of pages7
JournalBehaviour Change
Volume17
Issue number2
DOIs
StatePublished - Jan 1 2000

ASJC Scopus subject areas

  • Experimental and Cognitive Psychology
  • Clinical Psychology

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    Hayes, R. A., Efron, L. A., Richman, G. S., Harrison, K. A., & Aguilera, E. L. (2000). The effects of behavioural contracting and preferred reinforcement on appointment keeping. Behaviour Change, 17(2), 90-96. https://doi.org/10.1375/bech.17.2.90