Stimulated recall methodology for assessing work system barriers and facilitators in family-centered rounds in a pediatric hospital

Pascale Carayon, Yaqiong Li, Michelle M. Kelly, Lori L. DuBenske, Anping Xie, Brenna McCabe, Jason Orne, Elizabeth D. Cox

Research output: Contribution to journalArticlepeer-review

Abstract

Human factors and ergonomics methods are needed to redesign healthcare processes and support patient-centered care, in particular for vulnerable patients such as hospitalized children. We implemented and evaluated a stimulated recall methodology for collective confrontation in the context of family-centered rounds. Five parents and five healthcare team members reviewed video records of their bedside rounds, and were then interviewed using the stimulated recall methodology to identify work system barriers and facilitators in family-centered rounds. The evaluation of the methodology was based on a survey of the participants, and a qualitative analysis of interview data in light of the work system model of Smith and Carayon (1989, 2001). Positive survey feedback from the participants was received. The stimulated recall methodology identified barriers and facilitators in all work system elements. Participatory ergonomics methods such as the stimulated recall methodology allow a range of participants, including parents and children, to participate in healthcare process improvement.

Original languageEnglish (US)
Pages (from-to)1540-1546
Number of pages7
JournalApplied Ergonomics
Volume45
Issue number6
DOIs
StatePublished - Nov 2014

Keywords

  • Bedside round in a pediatric hospital
  • Stimulated recall and participatory ergonomics
  • Work system

ASJC Scopus subject areas

  • Human Factors and Ergonomics
  • Physical Therapy, Sports Therapy and Rehabilitation
  • Safety, Risk, Reliability and Quality
  • Engineering (miscellaneous)

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