Six easy steps on how to create a lean sigma value stream map for a multidisciplinary clinical operation

Emily Lee, Richard Grooms, Soumya Mamidala, Paul Nagy

Research output: Contribution to journalArticlepeer-review

Abstract

Value stream mapping (VSM) is a very useful technique to visualize and quantify the complex workflows often seen in clinical environments. VSM brings together multidisciplinary teams to identify parts of processes, collect data, and develop interventional ideas. An example involving pediatric MRI with general anesthesia VSM is outlined. As the process progresses, the map shows a large delay between the fax referral and the date of the scheduled and registered appointment. Ideas for improved efficiency and metrics were identified to measure improvement within a 6-month period, and an intervention package was developed for the department.

Original languageEnglish (US)
Pages (from-to)1144-1149
Number of pages6
JournalJournal of the American College of Radiology
Volume11
Issue number12
DOIs
StatePublished - Dec 1 2014

Keywords

  • Value stream map
  • clinical operations
  • pediatric MRI general anesthesia
  • practice quality improvement

ASJC Scopus subject areas

  • Radiology Nuclear Medicine and imaging

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