Seamless service line management.

Mike Nugent, Kevin C. Nolan, Frank Brown, Stephanie Rogers

Research output: Contribution to journalArticle

Abstract

Memorial Hermann Health System of Houston executed a systemwide service line management model in response to the competitive pace and intensity of the market. The steps the health system took to develop and implement this model include: Recognize the burning platform. Evaluate internal readiness. Invest in early wins. Build the management model. Create a service line mantra that guides all service line initiatives.

Original languageEnglish (US)
Pages (from-to)70-75
Number of pages6
JournalHealthcare financial management : journal of the Healthcare Financial Management Association
Volume62
Issue number5
StatePublished - May 2008
Externally publishedYes

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Health

ASJC Scopus subject areas

  • Medicine (miscellaneous)

Cite this

Seamless service line management. / Nugent, Mike; Nolan, Kevin C.; Brown, Frank; Rogers, Stephanie.

In: Healthcare financial management : journal of the Healthcare Financial Management Association, Vol. 62, No. 5, 05.2008, p. 70-75.

Research output: Contribution to journalArticle

Nugent, Mike ; Nolan, Kevin C. ; Brown, Frank ; Rogers, Stephanie. / Seamless service line management. In: Healthcare financial management : journal of the Healthcare Financial Management Association. 2008 ; Vol. 62, No. 5. pp. 70-75.
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