Potential Limitations of E-mail and Text Messaging in Improving Adherence in Glaucoma and Ocular Hypertension

Osamah J. Saeedi, Christine Luzuriaga, Nancy Ellish, Alan Robin

Research output: Contribution to journalArticlepeer-review

Abstract

Purpose: To determine how receptive patients are to the use of e-mail and text message reminders for appointments and medications. Methods: We conducted a consecutive cross-sectional survey of eligible patients with glaucoma or ocular hypertension at a private glaucoma subspecialty practice with 3 locations from February 2011 to January 2012. Main outcome measures were answers to survey questions regarding how receptive patients are to e-mail and text messaging reminders for appointments and medications. Results: Of 989 patients, 404 (40.8%) patients reported that e-mail reminders would help remember appointments and 185 (18.7%) reported that they would help for medications. Among those with access to text messaging, 280 (68.9%) reported text messaging would help them remember appointments and 193 (47.5%) reported it would help with medications. Patients who reported e-mail would help them remember medications were more likely to live in an urban location [P = 0.05, odds ratio (OR) = 1.84], check the internet at least daily (P ≤ 0.001, OR = 1.04), check e-mail when not at home or the office (P = 0.02, OR = 1.62), and know how to open attachments (P = 0.03, OR = 1.87). Patients who reported that text messaging would help them remember their medications were more likely to be 40 or less (P ≤ 0.001, OR = 8.54) and African American (P < 0.001, OR = 2.59). Conclusions: E-mail and text messaging reminders currently may have a limited utility in improving adherence in the general glaucoma population but may be useful in younger patients with glaucoma.

Original languageEnglish (US)
Pages (from-to)e95-e102
JournalJournal of glaucoma
Volume24
Issue number5
DOIs
StatePublished - Jun 19 2015

Keywords

  • adherence
  • e-mail
  • electronic messaging
  • text messaging

ASJC Scopus subject areas

  • Ophthalmology

Fingerprint Dive into the research topics of 'Potential Limitations of E-mail and Text Messaging in Improving Adherence in Glaucoma and Ocular Hypertension'. Together they form a unique fingerprint.

Cite this