Positioning patient status monitors in a family waiting room

Rebecca Margolies, Harshad Gurnaney, Marc Egeth, Nicole Fink, Jennifer Soosaar, Adam Shames, Mohamed Rehman

Research output: Contribution to journalArticle

Abstract

Objective: To determine where to place patient status displays for family members in the operating room family waiting room at The Children's Hospital of Philadelphia. Methods: We calculated the percentage of seats from which wall monitors placed in hypothetical positions would be usable. We validated the usability of the new monitors by observing nonemployees' use of monitors in the waiting room 1 week before and 1 week after implementation. Results: Compared to the legacy monitor, the new monitors were observed to be used from more locations within the waiting room and more people were observed to use the new monitors soon after entering the waiting room. Conclusions: Seemingly trivial decisions like where in a waiting room to place monitors can be informed by careful data collection and the consequences can observably impact communication between hospital staff and family members waiting for loved ones in surgery.

Original languageEnglish (US)
Pages (from-to)103-109
Number of pages7
JournalHealth Environments Research and Design Journal
Volume8
Issue number2
DOIs
StatePublished - Jan 1 2015
Externally publishedYes

Fingerprint

Patient Positioning
Operating Rooms
Communication

Keywords

  • Font
  • Hospital design
  • Human factors
  • Visual display
  • Waiting room

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health
  • Critical Care and Intensive Care Medicine

Cite this

Positioning patient status monitors in a family waiting room. / Margolies, Rebecca; Gurnaney, Harshad; Egeth, Marc; Fink, Nicole; Soosaar, Jennifer; Shames, Adam; Rehman, Mohamed.

In: Health Environments Research and Design Journal, Vol. 8, No. 2, 01.01.2015, p. 103-109.

Research output: Contribution to journalArticle

Margolies, R, Gurnaney, H, Egeth, M, Fink, N, Soosaar, J, Shames, A & Rehman, M 2015, 'Positioning patient status monitors in a family waiting room', Health Environments Research and Design Journal, vol. 8, no. 2, pp. 103-109. https://doi.org/10.1177/1937586714566407
Margolies R, Gurnaney H, Egeth M, Fink N, Soosaar J, Shames A et al. Positioning patient status monitors in a family waiting room. Health Environments Research and Design Journal. 2015 Jan 1;8(2):103-109. https://doi.org/10.1177/1937586714566407
Margolies, Rebecca ; Gurnaney, Harshad ; Egeth, Marc ; Fink, Nicole ; Soosaar, Jennifer ; Shames, Adam ; Rehman, Mohamed. / Positioning patient status monitors in a family waiting room. In: Health Environments Research and Design Journal. 2015 ; Vol. 8, No. 2. pp. 103-109.
@article{f17372f1a1f64620b61b65b3ab2b7ea7,
title = "Positioning patient status monitors in a family waiting room",
abstract = "Objective: To determine where to place patient status displays for family members in the operating room family waiting room at The Children's Hospital of Philadelphia. Methods: We calculated the percentage of seats from which wall monitors placed in hypothetical positions would be usable. We validated the usability of the new monitors by observing nonemployees' use of monitors in the waiting room 1 week before and 1 week after implementation. Results: Compared to the legacy monitor, the new monitors were observed to be used from more locations within the waiting room and more people were observed to use the new monitors soon after entering the waiting room. Conclusions: Seemingly trivial decisions like where in a waiting room to place monitors can be informed by careful data collection and the consequences can observably impact communication between hospital staff and family members waiting for loved ones in surgery.",
keywords = "Font, Hospital design, Human factors, Visual display, Waiting room",
author = "Rebecca Margolies and Harshad Gurnaney and Marc Egeth and Nicole Fink and Jennifer Soosaar and Adam Shames and Mohamed Rehman",
year = "2015",
month = "1",
day = "1",
doi = "10.1177/1937586714566407",
language = "English (US)",
volume = "8",
pages = "103--109",
journal = "HERD",
issn = "1937-5867",
publisher = "Vendome Group",
number = "2",

}

TY - JOUR

T1 - Positioning patient status monitors in a family waiting room

AU - Margolies, Rebecca

AU - Gurnaney, Harshad

AU - Egeth, Marc

AU - Fink, Nicole

AU - Soosaar, Jennifer

AU - Shames, Adam

AU - Rehman, Mohamed

PY - 2015/1/1

Y1 - 2015/1/1

N2 - Objective: To determine where to place patient status displays for family members in the operating room family waiting room at The Children's Hospital of Philadelphia. Methods: We calculated the percentage of seats from which wall monitors placed in hypothetical positions would be usable. We validated the usability of the new monitors by observing nonemployees' use of monitors in the waiting room 1 week before and 1 week after implementation. Results: Compared to the legacy monitor, the new monitors were observed to be used from more locations within the waiting room and more people were observed to use the new monitors soon after entering the waiting room. Conclusions: Seemingly trivial decisions like where in a waiting room to place monitors can be informed by careful data collection and the consequences can observably impact communication between hospital staff and family members waiting for loved ones in surgery.

AB - Objective: To determine where to place patient status displays for family members in the operating room family waiting room at The Children's Hospital of Philadelphia. Methods: We calculated the percentage of seats from which wall monitors placed in hypothetical positions would be usable. We validated the usability of the new monitors by observing nonemployees' use of monitors in the waiting room 1 week before and 1 week after implementation. Results: Compared to the legacy monitor, the new monitors were observed to be used from more locations within the waiting room and more people were observed to use the new monitors soon after entering the waiting room. Conclusions: Seemingly trivial decisions like where in a waiting room to place monitors can be informed by careful data collection and the consequences can observably impact communication between hospital staff and family members waiting for loved ones in surgery.

KW - Font

KW - Hospital design

KW - Human factors

KW - Visual display

KW - Waiting room

UR - http://www.scopus.com/inward/record.url?scp=84926294317&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84926294317&partnerID=8YFLogxK

U2 - 10.1177/1937586714566407

DO - 10.1177/1937586714566407

M3 - Article

C2 - 25816386

AN - SCOPUS:84926294317

VL - 8

SP - 103

EP - 109

JO - HERD

JF - HERD

SN - 1937-5867

IS - 2

ER -