TY - JOUR
T1 - Patient-physician communication
T2 - A descriptive summary of the literature
AU - Roter, Debra L.
AU - Hall, Judith A.
AU - Katz, Nancy R.
N1 - Funding Information:
This study was supported by funds from an Andrew W. Mellon grant to the Division of Health Policy, Research and Education of Harvard University. We would like to thank the members of the Society for General Internal Medicine’s Task Force on Medical Interviewing for their help with the bibliography.
PY - 1988/10
Y1 - 1988/10
N2 - This paper summarizes the results of 61 independent studies containing descriptive variables from objectively measured medical encounters. Over 200 unique patient and provider variables were identified and grouped a priori, through a process of consensual validation, into six broad categories of communication process variables: information-giving, information-seeking, partnership-building, social conversation, positive talk and negative talk. Length of medical visit and proportionate contribution of each speaker were abstracted. In addition each study was coded for 47 study attributes including characteristics of the sample, study design and methodology. Study results fall in three broad areas: (1) characteristics of the studies are presented based on the coded attributes; (2) communication profiles of patient and physician interaction are constructed by averaging the data over studies; and (3) comparisons of communication behavior across studies are presented by common sample and setting characteristics.
AB - This paper summarizes the results of 61 independent studies containing descriptive variables from objectively measured medical encounters. Over 200 unique patient and provider variables were identified and grouped a priori, through a process of consensual validation, into six broad categories of communication process variables: information-giving, information-seeking, partnership-building, social conversation, positive talk and negative talk. Length of medical visit and proportionate contribution of each speaker were abstracted. In addition each study was coded for 47 study attributes including characteristics of the sample, study design and methodology. Study results fall in three broad areas: (1) characteristics of the studies are presented based on the coded attributes; (2) communication profiles of patient and physician interaction are constructed by averaging the data over studies; and (3) comparisons of communication behavior across studies are presented by common sample and setting characteristics.
KW - interaction analysis
KW - literature review
KW - patient-physician communication
UR - http://www.scopus.com/inward/record.url?scp=0023806081&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=0023806081&partnerID=8YFLogxK
U2 - 10.1016/0738-3991(88)90057-2
DO - 10.1016/0738-3991(88)90057-2
M3 - Review article
AN - SCOPUS:0023806081
SN - 0738-3991
VL - 12
SP - 99
EP - 119
JO - Patient Education and Counseling
JF - Patient Education and Counseling
IS - 2
ER -