Patient experience in the pediatric otolaryngology clinic: Does the teaching setting influence parent satisfaction?

Emily F. Boss; Richard E. Thompson

doi:10.1016/j.ijporl.2012.09.030

Patient experience in the pediatric otolaryngology clinic: Does the teaching setting influence parent satisfaction?

Emily F. Boss, Richard E. Thompson

Research output: Contribution to journal › Article › peer-review

11 Scopus citations

Abstract

Objectives: Patient experience scores are now recognized as a chief indicator of healthcare quality. This report compares outpatient pediatric otolaryngology patient satisfaction in the teaching and non-teaching settings. Study design: Cross-sectional, multi-site, patient-level analysis of satisfaction surveys (Press Ganey™ Medical Practice

Original language	English (US)
Pages (from-to)	59-64
Number of pages	6
Journal	International Journal of Pediatric Otorhinolaryngology
Volume	77
Issue number	1
DOIs	https://doi.org/10.1016/j.ijporl.2012.09.030
State	Published - Jan 2013

Keywords

Family-centered care
Patient satisfaction
Patient-centered care
Quality improvement
Service excellence

ASJC Scopus subject areas

Pediatrics, Perinatology, and Child Health
Otorhinolaryngology

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10.1016/j.ijporl.2012.09.030

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abstract = "Objectives: Patient experience scores are now recognized as a chief indicator of healthcare quality. This report compares outpatient pediatric otolaryngology patient satisfaction in the teaching and non-teaching settings. Study design: Cross-sectional, multi-site, patient-level analysis of satisfaction surveys (Press Ganey{\texttrademark} Medical Practice",

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Patient experience in the pediatric otolaryngology clinic: Does the teaching setting influence parent satisfaction?

Abstract

Keywords

ASJC Scopus subject areas

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