Patient experience in the pediatric otolaryngology clinic: Does the teaching setting influence parent satisfaction?

Research output: Contribution to journalArticle

Abstract

Objectives: Patient experience scores are now recognized as a chief indicator of healthcare quality. This report compares outpatient pediatric otolaryngology patient satisfaction in the teaching and non-teaching settings. Study design: Cross-sectional, multi-site, patient-level analysis of satisfaction surveys (Press Ganey™ Medical Practice

Original languageEnglish (US)
Pages (from-to)59-64
Number of pages6
JournalInternational Journal of Pediatric Otorhinolaryngology
Volume77
Issue number1
DOIs
StatePublished - Jan 1 2013

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Keywords

  • Family-centered care
  • Patient satisfaction
  • Patient-centered care
  • Quality improvement
  • Service excellence

ASJC Scopus subject areas

  • Pediatrics, Perinatology, and Child Health
  • Otorhinolaryngology

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