Motivation to change chronic illness care: Results from a National Evaluation of Quality Improvement Collaboratives

Michael K. Lin, Jill A. Marsteller, Stephen M. Shortell, Peter Mendel, Marjorie Pearson, Mayde Rosen, Shin Yi Wu

Research output: Contribution to journalReview article

Abstract

This article examines the motivation of health care professionals to improve quality of chronic illness care using the Chronic Care Model and Plan-Do-Study-Act cycles. The findings suggest that organizational attempts to redesign care require support of activities initiated by practitioners and managers and an organizational commitment to quality improvement.

Original languageEnglish (US)
Pages (from-to)139-156
Number of pages18
JournalHealth care management review
Volume30
Issue number2
DOIs
StatePublished - Jan 1 2005
Externally publishedYes

Keywords

  • Change
  • Culture
  • Motivation
  • Organizations
  • Quality

ASJC Scopus subject areas

  • Leadership and Management
  • Health Policy
  • Strategy and Management

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