Abstract
This article examines the motivation of health care professionals to improve quality of chronic illness care using the Chronic Care Model and Plan-Do-Study-Act cycles. The findings suggest that organizational attempts to redesign care require support of activities initiated by practitioners and managers and an organizational commitment to quality improvement.
Original language | English (US) |
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Pages (from-to) | 139-156 |
Number of pages | 18 |
Journal | Health care management review |
Volume | 30 |
Issue number | 2 |
DOIs | |
State | Published - Jan 1 2005 |
Externally published | Yes |
Keywords
- Change
- Culture
- Motivation
- Organizations
- Quality
ASJC Scopus subject areas
- Leadership and Management
- Health Policy
- Strategy and Management