Motivation and job satisfaction of Tele-ICU nurses

Peter L T Hoonakker, Pascale Carayon, Kerry McGuire, Adjhaporn Khunlertkit, Douglas A. Wiegmann, Bashar Alyousef, Anping Xie, Kenneth E. Wood

Research output: Contribution to journalArticle


Introduction: Although the first tele-ICU has been in existence for more than 12 years, little is known about the work of tele-ICU nurses. This study examines sources of motivation and satisfaction of tele-ICU nurses. Methods: A total of 50 nurses in 5 tele-ICUs were interviewed about reasons for working as a tele-ICU nurse and sources of satisfaction and dissatisfaction in their job. Results: Nurses have different motivations to work in the tele-ICU, including the challenges and opportunities for new learning that occur while interacting with clinicians in the tele-ICU and the various ICUs being monitored. Tele-ICU nurses also appreciate the opportunities for teamwork with tele-ICU physicians and nurses. The relationship and interactions with the ICUs is sometimes mentioned as a dissatisfier. Some nurses miss being physically at the bedside, as well as interacting with patients and families. Conclusion: Most tele-ICU nurses are satisfied with their job. They like the challenge in their work and the opportunity to learn. For some nurses, the transition from a bedside caregiver to an information manager can be difficult. Other nurses have found a balance by working part-time in the tele-ICU and part-time in the ICU.

Original languageEnglish (US)
JournalJournal of Critical Care
Issue number3
Publication statusPublished - Jun 2013
Externally publishedYes



  • Intensive Care Unit
  • Organization and administration
  • Tele-nursing

ASJC Scopus subject areas

  • Critical Care and Intensive Care Medicine

Cite this

Hoonakker, P. L. T., Carayon, P., McGuire, K., Khunlertkit, A., Wiegmann, D. A., Alyousef, B., ... Wood, K. E. (2013). Motivation and job satisfaction of Tele-ICU nurses. Journal of Critical Care, 28(3).