Abstract
Measurement and feedback are fundamental to quality improvement. There is a knowledge gap among health care professionals in knowing how to measure the impact of their quality improvement projects and how to use these data to improve care. This article presents a pragmatic approach to measurement and feedback for quality improvement efforts in local health care settings, such as hospitals or clinical practices. The authors include evidence-based strategies from health care and other industries, augmented with practical examples from the authors' collective years of experience designing measurement and feedback strategies.
Original language | English (US) |
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Pages (from-to) | 779-798 |
Number of pages | 20 |
Journal | Pediatric clinics of North America |
Volume | 56 |
Issue number | 4 |
DOIs | |
State | Published - Aug 2009 |
Externally published | Yes |
Keywords
- Feedback
- Health care quality
- Measurement
- Organizational performance
- Quality improvement
ASJC Scopus subject areas
- Pediatrics, Perinatology, and Child Health