Model for Improvement - Part Two: Measurement and Feedback for Quality Improvement Efforts

Greg Randolph, Megan Esporas, Lloyd Provost, Sara Massie, David G. Bundy

Research output: Contribution to journalReview article


Measurement and feedback are fundamental to quality improvement. There is a knowledge gap among health care professionals in knowing how to measure the impact of their quality improvement projects and how to use these data to improve care. This article presents a pragmatic approach to measurement and feedback for quality improvement efforts in local health care settings, such as hospitals or clinical practices. The authors include evidence-based strategies from health care and other industries, augmented with practical examples from the authors' collective years of experience designing measurement and feedback strategies.

Original languageEnglish (US)
Pages (from-to)779-798
Number of pages20
JournalPediatric clinics of North America
Issue number4
StatePublished - Aug 1 2009



  • Feedback
  • Health care quality
  • Measurement
  • Organizational performance
  • Quality improvement

ASJC Scopus subject areas

  • Pediatrics, Perinatology, and Child Health

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