Methodology matters. From a process of care to a measure: The development and testing of a quality indicator

Haya R. Rubin, Peter Pronovost, Gregory B. Diette

Research output: Contribution to journalArticlepeer-review

Abstract

This paper outlines the steps in developing and implementing process measures of quality. Developing a process measure includes defining the purpose of and audiences for the measures, choosing the clinical area to evaluate, organizing the assessment team, choosing the component of the process to measure, writing the indicator specifications, performing preliminary tests of feasibility, reliability and validity, and determining scoring and analytical specifications. Given the growing evidence in the literature regarding the impact of care, and an evolving understanding of how to develop and implement process of care measures as outlined here, the future should bring the development and implementation of quality indicators that are rigorously developed and that will provide insights into opportunities to improve the quality of care.

Original languageEnglish (US)
Pages (from-to)489-496
Number of pages8
JournalInternational Journal for Quality in Health Care
Volume13
Issue number6
DOIs
StatePublished - Dec 1 2001

Keywords

  • Outcomes
  • Performance improvement
  • Quality

ASJC Scopus subject areas

  • Health Policy
  • Public Health, Environmental and Occupational Health

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