Macroergonomics in healthcare: Principles, progress, and prospects

Richard J. Holden, Enid Montague, Pascale Carayon, Peter Hoonakker, Patrick Waterson, Tosha Wetterneck, Ayse Gurses, A. Joy Rivera-Rodriguez

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Macroergonomics is a branch of human factors/ergonomics that can be, and indeed has been, of tremendous value to the healthcare domain. Macroergonomics offers healthcare a whole-systems orientation, a suite of methods, and numerous examples of interventions that can be successfully deployed in a variety of healthcare settings. This panel will first discuss how macroergonomic principles such as its whole-systems orientation can improve our understanding of the context of patient safety (Carayon) and the impact of health information technology (Hoonakker). Waterson (on behalf of Waterson and Eason) will present a sociotechnical analysis of a home care intervention for frail elderly patients. Wetterneck will present another multi-component intervention, this one in primary care. The panel will conclude with two examples of how macroergonomics has been used to address classic healthcare human factors issues: the implementation of electronic health records (Rivera-Rodriguez); and the classification of hazards (Gurses).

Original languageEnglish (US)
Title of host publicationProceedings of the Human Factors and Ergonomics Society 56th Annual Meeting, HFES 2012
Pages1293-1297
Number of pages5
DOIs
StatePublished - Dec 1 2012
EventProceedings of the Human Factors and Ergonomics Society 56th Annual Meeting, HFES 2012 - Boston, MA, United States
Duration: Oct 22 2012Oct 26 2012

Publication series

NameProceedings of the Human Factors and Ergonomics Society
ISSN (Print)1071-1813

Other

OtherProceedings of the Human Factors and Ergonomics Society 56th Annual Meeting, HFES 2012
CountryUnited States
CityBoston, MA
Period10/22/1210/26/12

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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