Improving staff effectiveness in human service settings: Organizational behavior management approaches

Lee W. Frederiksen, Anne W. Riley

Research output: Book/ReportBook


An insightful volume that demonstrates how human service managers and administrators can innovatively and successfully make their agencies more effective using the principles of organizational behavior management. Improving Staff Effectiveness in Human Service Settings demonstrates the potential of OBM for identifying, tracking, targeting, and evaluating problems. Researchers, academicians, and practitioners examine interventions with OBM that took place in actual human service settings in response to severe organizational and staff problems. This important volume is an excellent resource brimming with well-evaluated, cost-effective staff management strategies.

Original languageEnglish (US)
PublisherTaylor and Francis
Number of pages196
ISBN (Electronic)9781136549687
ISBN (Print)0866562826, 9780866562829
StatePublished - Jan 1 2013


ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)

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