TY - JOUR
T1 - Improving Health Care Quality and Patient Safety Through Peer-to-Peer Assessment
T2 - Demonstration Project in Two Academic Medical Centers
AU - for the Peer-to-Peer Study Team
AU - Mort, Elizabeth
AU - Bruckel, Jeffrey
AU - Donelan, Karen
AU - Paine, Lori
AU - Rosen, Michael
AU - Thompson, David
AU - Weaver, Sallie
AU - Yagoda, Daniel
AU - Pronovost, Peter
AU - Cummings, Brian
AU - Currier, Paul
AU - Logan, Merranda
AU - Roberts, Fiona
AU - Rossi, Laura
AU - Seguin, Claire
AU - Snydeman, Colleen
AU - Suslak, Dolores D.
AU - Tarselli, Judith A.
AU - Edwards-Molello, Nancy
AU - Plotts, Amy
AU - Sawyer, Melinda
AU - Trexler, Polly
AU - Urteaga-Fuentes, Anabel
N1 - Publisher Copyright:
© 2016, © The Author(s) 2016.
PY - 2017/9/1
Y1 - 2017/9/1
N2 - Despite decades of investment in patient safety, unintentional patient harm remains a major challenge in the health care industry. Peer-to-peer assessment in the nuclear industry has been shown to reduce harm. The study team’s goal was to pilot and assess the feasibility of this approach in health care. The team developed tools and piloted a peer-to-peer assessment at 2 academic hospitals: Massachusetts General Hospital and Johns Hopkins Hospital. The assessment evaluated both the institutions’ organizational approach to quality and safety as well as their approach to reducing 2 specific areas of patient harm. Site visits were completed and consisted of semistructured interviews with institutional leaders and clinical staff as well as direct patient observations using audit tools. Reports with recommendations were well received and each institution has developed improvement plans. The study team believes that peer-to-peer assessment in health care has promise and warrants consideration for wider adoption.
AB - Despite decades of investment in patient safety, unintentional patient harm remains a major challenge in the health care industry. Peer-to-peer assessment in the nuclear industry has been shown to reduce harm. The study team’s goal was to pilot and assess the feasibility of this approach in health care. The team developed tools and piloted a peer-to-peer assessment at 2 academic hospitals: Massachusetts General Hospital and Johns Hopkins Hospital. The assessment evaluated both the institutions’ organizational approach to quality and safety as well as their approach to reducing 2 specific areas of patient harm. Site visits were completed and consisted of semistructured interviews with institutional leaders and clinical staff as well as direct patient observations using audit tools. Reports with recommendations were well received and each institution has developed improvement plans. The study team believes that peer-to-peer assessment in health care has promise and warrants consideration for wider adoption.
KW - improvement methodology
KW - patient safety
KW - peer-to-peer methodology
KW - quality improvement
UR - http://www.scopus.com/inward/record.url?scp=85028614625&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85028614625&partnerID=8YFLogxK
U2 - 10.1177/1062860616673709
DO - 10.1177/1062860616673709
M3 - Article
C2 - 27777276
AN - SCOPUS:85028614625
SN - 1062-8606
VL - 32
SP - 472
EP - 479
JO - American Journal of Medical Quality
JF - American Journal of Medical Quality
IS - 5
ER -