Abstract
Objective: To articulate important lessons learned during a study to identify success factors for implementing computerized physician order entry (CPOE) in inpatient and outpatient settings. Design: Qualitative study by a multidisciplinary team using data from observation, focus groups, and both formal and informal interviews. Data were analyzed using a grounded approach to develop a taxonomy of patterns and themes from the transcripts and field notes. Results: The theme we call Special People is explored here in detail. A taxonomy of types of Special People includes administrative leaders, clinical leaders (champions, opinion leaders, and curmudgeons), and bridgers or support staff who interface directly with users. Conclusion: The recognition and nurturing of Special People should be among the highest priorities of those implementing computerized physician order entry. Their education and training must be a goal of teaching programs in health administration and medical informatics.
Original language | English (US) |
---|---|
Pages (from-to) | 235-250 |
Number of pages | 16 |
Journal | International Journal of Medical Informatics |
Volume | 69 |
Issue number | 2-3 |
DOIs | |
State | Published - Mar 2003 |
Externally published | Yes |
Keywords
- Anthropology, cultural
- Computerized
- Focus groups
- Interviews
- Medical records systems
- Point-of-care systems
ASJC Scopus subject areas
- General Medicine