TY - JOUR
T1 - Implementing computerized physician order entry
T2 - The importance of special people
AU - Ash, Joan S.
AU - Stavri, P. Zoë
AU - Dykstra, Richard
AU - Fournier, Lara
PY - 2003/3
Y1 - 2003/3
N2 - Objective: To articulate important lessons learned during a study to identify success factors for implementing computerized physician order entry (CPOE) in inpatient and outpatient settings. Design: Qualitative study by a multidisciplinary team using data from observation, focus groups, and both formal and informal interviews. Data were analyzed using a grounded approach to develop a taxonomy of patterns and themes from the transcripts and field notes. Results: The theme we call Special People is explored here in detail. A taxonomy of types of Special People includes administrative leaders, clinical leaders (champions, opinion leaders, and curmudgeons), and bridgers or support staff who interface directly with users. Conclusion: The recognition and nurturing of Special People should be among the highest priorities of those implementing computerized physician order entry. Their education and training must be a goal of teaching programs in health administration and medical informatics.
AB - Objective: To articulate important lessons learned during a study to identify success factors for implementing computerized physician order entry (CPOE) in inpatient and outpatient settings. Design: Qualitative study by a multidisciplinary team using data from observation, focus groups, and both formal and informal interviews. Data were analyzed using a grounded approach to develop a taxonomy of patterns and themes from the transcripts and field notes. Results: The theme we call Special People is explored here in detail. A taxonomy of types of Special People includes administrative leaders, clinical leaders (champions, opinion leaders, and curmudgeons), and bridgers or support staff who interface directly with users. Conclusion: The recognition and nurturing of Special People should be among the highest priorities of those implementing computerized physician order entry. Their education and training must be a goal of teaching programs in health administration and medical informatics.
KW - Anthropology, cultural
KW - Computerized
KW - Focus groups
KW - Interviews
KW - Medical records systems
KW - Point-of-care systems
UR - http://www.scopus.com/inward/record.url?scp=0344426231&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=0344426231&partnerID=8YFLogxK
U2 - 10.1016/S1386-5056(02)00107-7
DO - 10.1016/S1386-5056(02)00107-7
M3 - Article
C2 - 12810127
AN - SCOPUS:0344426231
VL - 69
SP - 235
EP - 250
JO - International Journal of Medical Informatics
JF - International Journal of Medical Informatics
SN - 1386-5056
IS - 2-3
ER -