Human factors systems approach to healthcare quality and patient safety

Pascale Carayon; Tosha B. Wetterneck; A. Joy Rivera-Rodriguez; Ann Schoofs Hundt; Peter Hoonakker; Richard Holden; Ayse P. Gurses

doi:10.1016/j.apergo.2013.04.023

Human factors systems approach to healthcare quality and patient safety

Pascale Carayon, Tosha B. Wetterneck, A. Joy Rivera-Rodriguez, Ann Schoofs Hundt, Peter Hoonakker, Richard Holden, Ayse P. Gurses

School of Medicine

Research output: Contribution to journal › Article › peer-review

Abstract

Human factors systems approaches are critical for improving healthcare quality and patient safety. The SEIPS (Systems Engineering Initiative for Patient Safety) model of work system and patient safety is a human factors systems approach that has been successfully applied in healthcare research and practice. Several research and practical applications of the SEIPS model are described. Important implications of the SEIPS model for healthcare system and process redesign are highlighted. Principles for redesigning healthcare systems using the SEIPS model are described. Balancing the work system and encouraging the active and adaptive role of workers are key principles for improving healthcare quality and patient safety.

Original language	English (US)
Pages (from-to)	14-25
Number of pages	12
Journal	Applied Ergonomics
Volume	45
Issue number	1
DOIs	https://doi.org/10.1016/j.apergo.2013.04.023
State	Published - Jan 2014

Keywords

Balanced work system
Healthcare
Healthcare team
Macroergonomics
Patient safety
Patient-centered care
SEIPS model
Sociotechnical system

ASJC Scopus subject areas

Human Factors and Ergonomics
Physical Therapy, Sports Therapy and Rehabilitation
Safety, Risk, Reliability and Quality
Engineering (miscellaneous)

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10.1016/j.apergo.2013.04.023

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title = "Human factors systems approach to healthcare quality and patient safety",

abstract = "Human factors systems approaches are critical for improving healthcare quality and patient safety. The SEIPS (Systems Engineering Initiative for Patient Safety) model of work system and patient safety is a human factors systems approach that has been successfully applied in healthcare research and practice. Several research and practical applications of the SEIPS model are described. Important implications of the SEIPS model for healthcare system and process redesign are highlighted. Principles for redesigning healthcare systems using the SEIPS model are described. Balancing the work system and encouraging the active and adaptive role of workers are key principles for improving healthcare quality and patient safety.",

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note = "Funding Information: The project described was supported by the Clinical and Translational Science Award (CTSA) program, previously through the National Center for Research Resources (NCRR) grant 1UL1RR025011 , and now by the National Center for Advancing Translational Sciences (NCATS) , grant 9U54TR000021 . The content is solely the responsibility of the authors and does not necessarily represent the official views of the NIH. Rich Holden is supported by NCATS grant 2KL2TR000446-06 through the Vanderbilt Institute for Clinical and Translational Research (VICTR). Ayse Gurses was supported in part by an Agency for Healthcare Research and Quality K01 grant ( HS018762 ) for her work on this paper.",

year = "2014",

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AU - Rivera-Rodriguez, A. Joy

AU - Hundt, Ann Schoofs

AU - Hoonakker, Peter

AU - Holden, Richard

AU - Gurses, Ayse P.

N1 - Funding Information: The project described was supported by the Clinical and Translational Science Award (CTSA) program, previously through the National Center for Research Resources (NCRR) grant 1UL1RR025011 , and now by the National Center for Advancing Translational Sciences (NCATS) , grant 9U54TR000021 . The content is solely the responsibility of the authors and does not necessarily represent the official views of the NIH. Rich Holden is supported by NCATS grant 2KL2TR000446-06 through the Vanderbilt Institute for Clinical and Translational Research (VICTR). Ayse Gurses was supported in part by an Agency for Healthcare Research and Quality K01 grant ( HS018762 ) for her work on this paper.

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Human factors systems approach to healthcare quality and patient safety

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Keywords

ASJC Scopus subject areas

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