Abstract
Disruptive behavior in healthcare has been identified as a threat to quality of care, nurse retention, and a culture of safety. A qualitative study elicited registered nurse experiences with disruptive clinician behavior in an acute care hospital. A conceptual framework was developed to provide a structure for organizing and describing this complex construct that includes 4 primary concepts: disruptive behaviors and its triggers, responses, and impacts.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 105-116 |
| Number of pages | 12 |
| Journal | Journal of nursing care quality |
| Volume | 25 |
| Issue number | 2 |
| DOIs | |
| State | Published - Apr 2010 |
Keywords
- Disruptive behavior
- Focus group
- Nurse and physician disruptive behavior
- Qualitative study
- Workplace aggression
- Workplace incivility
- Workplace violence
ASJC Scopus subject areas
- Nursing(all)