Health care engagement of limited English proficient Latino families: Lessons learned from advisory board development

Lisa Ross Decamp, Sarah Polk, Marilyn Camacho Chrismer, Flor Giusti, Darcy A. Thompson, Erica Sibinga

Research output: Contribution to journalArticle

Abstract

Background: Specific information on the development and evaluation of patient/family engagement in health care improvement for populations with limited English proficiency (LEP) is lacking. Objectives: We sought to provide information for use by other health care organizations aiming to engage LEP populations through advisory groups. Methods: Informed by community-based research principles, we formed a family advisory board of LEP Latino families and conducted a multimodal evaluation of initial implementation and partnership development. Results: The board met process measures goals for sustained engagement of LEP families and for establishing a group structure and process. Board outcomes included contributions to clinic educational materials and initiation of a project to increase the child friendliness of the physical space. Mothers on the board reported satisfaction with their participation. Conclusions: We successfully sustained engagement of LEP Latino families in health care improvement using an advisory board. To promote patient-centered care and address health care disparities, LEP populations should be included in patient engagement programs.

Original languageEnglish (US)
Pages (from-to)521-530
Number of pages10
JournalProgress in Community Health Partnerships: Research, Education, and Action
Volume9
Issue number4
DOIs
StatePublished - Dec 1 2015

Keywords

  • Ambulatory care facilities
  • Community health partnerships
  • Delivery of health care
  • Health disparities
  • Parents

ASJC Scopus subject areas

  • Health(social science)
  • Education
  • Sociology and Political Science

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