Abstract
This paper presents an ongoing observational study to explore a "front-stage-back-stage" model of information processes during group discussions (multidisciplinary rounds) in the pediatric intensive care unit (PICU) of an academic medical center. Participants were observed to collaborate on "front-stage" processes of case presentation, discussion of issues, and treatment planning, while in parallel they performed "back-stage" information activities. The front-stage and back-stage information processes were interdependent to address the need for fluid, highly time-pressured discourse with potential life-and-death consequences. We believe the front-stage-back-stage model adds to our understanding of collaborative information exchange and holds implications for computer supported cooperative work (CSCW) systems. For example, computing support may increase the efficiency and reliability of information transfer by enhancing the ability to "choreograph" front-stage and back-stage information processes during critical discourse such as medical rounds.
Original language | English (US) |
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Pages | 3033-3038 |
Number of pages | 6 |
DOIs | |
State | Published - 2008 |
Externally published | Yes |
Event | 28th Annual CHI Conference on Human Factors in Computing Systems - Florence, Italy Duration: Apr 5 2008 → Apr 10 2008 |
Other
Other | 28th Annual CHI Conference on Human Factors in Computing Systems |
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Country/Territory | Italy |
City | Florence |
Period | 4/5/08 → 4/10/08 |
Keywords
- CSCW
- Collaborative computing
- Data collection
- Healthcare
- Information management
- Information systems
ASJC Scopus subject areas
- Software
- Human-Computer Interaction
- Computer Graphics and Computer-Aided Design