"Front-stage" and "back-stage" information processes of critical discourse in intensive care settings

Danny Ho, Yan Xiao, Peter F. Hu, Vinay Vaidya, John P. Straumanis, Marcelo G. Cardarelli, Anthony F. Norcio, Ayse P. Gurses

Research output: Contribution to conferencePaperpeer-review

Abstract

This paper presents an ongoing observational study to explore a "front-stage-back-stage" model of information processes during group discussions (multidisciplinary rounds) in the pediatric intensive care unit (PICU) of an academic medical center. Participants were observed to collaborate on "front-stage" processes of case presentation, discussion of issues, and treatment planning, while in parallel they performed "back-stage" information activities. The front-stage and back-stage information processes were interdependent to address the need for fluid, highly time-pressured discourse with potential life-and-death consequences. We believe the front-stage-back-stage model adds to our understanding of collaborative information exchange and holds implications for computer supported cooperative work (CSCW) systems. For example, computing support may increase the efficiency and reliability of information transfer by enhancing the ability to "choreograph" front-stage and back-stage information processes during critical discourse such as medical rounds.

Original languageEnglish (US)
Pages3033-3038
Number of pages6
DOIs
StatePublished - 2008
Externally publishedYes
Event28th Annual CHI Conference on Human Factors in Computing Systems - Florence, Italy
Duration: Apr 5 2008Apr 10 2008

Other

Other28th Annual CHI Conference on Human Factors in Computing Systems
CountryItaly
CityFlorence
Period4/5/084/10/08

Keywords

  • CSCW
  • Collaborative computing
  • Data collection
  • Healthcare
  • Information management
  • Information systems

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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