Franchising reproductive health services

Rob Stephenson, Amy Ong Tsui, Sara Sulzbach, Phil Bardsley, Getachew Bekele, Tilahun Giday, Rehana Ahmed, Gopi Gopalkrishnan, Bamikale Feyesitan

Research output: Contribution to journalArticlepeer-review

Abstract

Objectives. Networks of franchised health establishments, providing a standardized set of services, are being implemented in developing countries. This article examines associations between franchise membership and family planning and reproductive health outcomes for both the member provider and the client Methods. Regression models are fitted examining associations between franchise membership and family planning and reproductive health outcomes at the service provider and client levels in three settings. Results. Franchising has a positive association with both general and family planning client volumes, and the number of family planning brands available. Similar associations with franchise membership are not found for reproductive health service outcomes. In some settings, client satisfaction is higher at franchised than other types of health establishments, although the association between franchise membership and client outcomes varies across the settings. Conclusions. Franchise membership has apparent benefits for both the provider and the client, providing an opportunity to expand access to reproductive health services, although greater attention is needed to shift the focus from family planning to a broader reproductive health context.

Original languageEnglish (US)
Pages (from-to)2053-2080
Number of pages28
JournalHealth services research
Volume39
Issue number6 II
DOIs
StatePublished - Dec 2004

Keywords

  • Franchising
  • Reproductive health
  • Service delivery

ASJC Scopus subject areas

  • Health Policy

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