@article{932e62a674c34b7f966d342f6ec4f8da,
title = "Framework for direct observation of performance and safety in healthcare",
keywords = "Clinical microsystem, Human factors, Quality improvement methodologies, Quality measurement",
author = "Ken Catchpole and Neyens, {David M.} and James Abernathy and David Allison and Anjali Joseph and Reeves, {Scott T.}",
note = "Funding Information: Funding This paper was supported by grant number P30HS0O24380 from the Agency for Healthcare Research and Quality.",
year = "2017",
month = dec,
day = "1",
doi = "10.1136/bmjqs-2016-006407",
language = "English (US)",
volume = "26",
pages = "1015--1021",
journal = "BMJ Quality and Safety",
issn = "2044-5415",
publisher = "BMJ Publishing Group",
number = "12",
}