Facilitators and barriers to multi-stakeholder collaboration in the redesign of the family-centered rounds process

Anping Xie, Pascale Carayon, Randi Cartmill, Yaqiong Li, Elizabeth D. Cox, Michelle M. Kelly

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

A human factors approach to healthcare system redesign emphasizes the involvement of multiple stakeholders in the process. This study identifies work system factors facilitating and hindering the collaboration of multiple stakeholders in a healthcare system redesign project. We interviewed 10 stakeholders participating in the redesign of the family-centered rounds process in a pediatric hospital, and conducted qualitative content analysis of the interview transcripts using the work system model of Smith and Carayon-Sainfort (1989). Various facilitators and barriers to stakeholder collaboration in healthcare system redesign were identified, such as personal characteristics, team characteristics, organizational structure and culture. Results of this study can be used to improve the process used to redesign healthcare work systems and processes that involve multiple stakeholders.

Original languageEnglish (US)
Title of host publication2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014
PublisherHuman Factors an Ergonomics Society Inc.
Pages175-179
Number of pages5
ISBN (Electronic)9780945289456
DOIs
StatePublished - Jan 1 2014
Event58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014 - Chicago, United States
Duration: Oct 27 2014Oct 31 2014

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume2014-January
ISSN (Print)1071-1813

Other

Other58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014
CountryUnited States
CityChicago
Period10/27/1410/31/14

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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