@inbook{632070c2759f415a8845a3a3597516f3,
title = "Epstein-Barr Virus Infection",
keywords = "QFD {"}customer-driven product/service development{"}, Quality function deployment (QFD), Satisfying external customers, Understanding customer needs",
author = "Hsieh, {Wen Son} and Ambinder, {Richard F.}",
year = "2009",
month = mar,
day = "5",
doi = "10.1002/9781444303537.ch93",
language = "English (US)",
isbn = "9781405153485",
pages = "1410--1418",
booktitle = "Thomas' Hematopoietic Cell Transplantation",
publisher = "John Wiley and Sons",
}