TY - JOUR
T1 - Effects of a focused patient-centered care curriculum on the experiences of internal medicine residents and their patients
AU - Ratanawongsa, Neda
AU - Federowicz, Molly A.
AU - Christmas, Colleen
AU - Hanyok, Laura A.
AU - Record, Janet D.
AU - Hellmann, David B.
AU - Ziegelstein, Roy C.
AU - Rand, Cynthia S.
N1 - Funding Information:
Funders: The Aliki Initiative is funded through the Johns Hopkins Center for Innovative Medicine, thanks to the generosity of Mrs. Aliki Perroti.
PY - 2012/4
Y1 - 2012/4
N2 - BACKGROUND: Traditional residency training may not promote competencies in patient-centered care. AIM: To improve residents' competencies in delivering patient-centered care. SETTING/PARTICIPANTS: Internal medicine residents at a university-based teaching hospital in Baltimore, Maryland. PROGRAM DESCRIPTION: One inpatient team admitted half the usual census and was exposed to a multimodal patient-centered care curriculum to promote knowledge of patients as individuals, improve patient transitions of care, and reduce barriers to medication adherence. PROGRAM EVALUATION: Annual resident surveys (N= 40) revealed that the intervention was judged as professionally valuable (90%) and important to their training (90%) and offered experiences not available during other rotations (88%). Compared to standard inpatient rotation evaluations (n=163), intervention rotation evaluations (n=51) showed no differences in ratings for traditional medical learning, but higher ratings for improving how housestaff address patient medication adherence, communicate with patients about post-hospital transition of care, and know their patients as people (all p<0.01). On post-discharge surveys, patients from the intervention team (N=177, score 90.4, percentile ranking 97%) reported greater satisfaction with physicians than patients on standard teams (N=924, score 86.1, percentile ranking 47%) p<0.01). DISCUSSION: A patient-centered inpatient curriculum was associated with higher satisfaction ratings in patient-centered domains by internal medicine residents and with higher satisfaction ratings of their physicians by patients. Future research will explore the intervention's impact on clinical outcomes. KEY WORDS: residency education; patient-centered care.
AB - BACKGROUND: Traditional residency training may not promote competencies in patient-centered care. AIM: To improve residents' competencies in delivering patient-centered care. SETTING/PARTICIPANTS: Internal medicine residents at a university-based teaching hospital in Baltimore, Maryland. PROGRAM DESCRIPTION: One inpatient team admitted half the usual census and was exposed to a multimodal patient-centered care curriculum to promote knowledge of patients as individuals, improve patient transitions of care, and reduce barriers to medication adherence. PROGRAM EVALUATION: Annual resident surveys (N= 40) revealed that the intervention was judged as professionally valuable (90%) and important to their training (90%) and offered experiences not available during other rotations (88%). Compared to standard inpatient rotation evaluations (n=163), intervention rotation evaluations (n=51) showed no differences in ratings for traditional medical learning, but higher ratings for improving how housestaff address patient medication adherence, communicate with patients about post-hospital transition of care, and know their patients as people (all p<0.01). On post-discharge surveys, patients from the intervention team (N=177, score 90.4, percentile ranking 97%) reported greater satisfaction with physicians than patients on standard teams (N=924, score 86.1, percentile ranking 47%) p<0.01). DISCUSSION: A patient-centered inpatient curriculum was associated with higher satisfaction ratings in patient-centered domains by internal medicine residents and with higher satisfaction ratings of their physicians by patients. Future research will explore the intervention's impact on clinical outcomes. KEY WORDS: residency education; patient-centered care.
KW - Patient-centered care
KW - Residency education
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U2 - 10.1007/s11606-011-1881-8
DO - 10.1007/s11606-011-1881-8
M3 - Article
C2 - 21948228
AN - SCOPUS:84862523831
SN - 0884-8734
VL - 27
SP - 473
EP - 477
JO - Journal of general internal medicine
JF - Journal of general internal medicine
IS - 4
ER -