Do clinician disruptive behaviors make an unsafe environment for patients?

Deborah Dang, Sung Heui Bae, Karen A. Karlowicz, Miyong T. Kim

Research output: Contribution to journalArticle

Abstract

The magnitude of negative consequences of clinician disruptive behaviors on patients and clinicians was examined using data collected from 1559 clinicians working at an urban academic medical center in the United States. For the impact of disruptive behavior on patient safety, psychological aggression as caused by disruptive behavior or incivility increased the likelihood of patient harm as well as job dissatisfaction and physical symptoms.

Original languageEnglish (US)
Pages (from-to)115-123
Number of pages9
JournalJournal of Nursing Care Quality
Volume31
Issue number2
DOIs
StatePublished - 2016
Externally publishedYes

Fingerprint

Patient Harm
Patient Safety
Aggression
Psychology
Problem Behavior

Keywords

  • Clinician disruptive behaviors
  • Job satisfaction
  • Patient harm
  • Work environment
  • Workplace incivility

ASJC Scopus subject areas

  • Nursing(all)

Cite this

Do clinician disruptive behaviors make an unsafe environment for patients? / Dang, Deborah; Bae, Sung Heui; Karlowicz, Karen A.; Kim, Miyong T.

In: Journal of Nursing Care Quality, Vol. 31, No. 2, 2016, p. 115-123.

Research output: Contribution to journalArticle

Dang, Deborah ; Bae, Sung Heui ; Karlowicz, Karen A. ; Kim, Miyong T. / Do clinician disruptive behaviors make an unsafe environment for patients?. In: Journal of Nursing Care Quality. 2016 ; Vol. 31, No. 2. pp. 115-123.
@article{2a9a1b9fe40a4772a201eb6da334f9d5,
title = "Do clinician disruptive behaviors make an unsafe environment for patients?",
abstract = "The magnitude of negative consequences of clinician disruptive behaviors on patients and clinicians was examined using data collected from 1559 clinicians working at an urban academic medical center in the United States. For the impact of disruptive behavior on patient safety, psychological aggression as caused by disruptive behavior or incivility increased the likelihood of patient harm as well as job dissatisfaction and physical symptoms.",
keywords = "Clinician disruptive behaviors, Job satisfaction, Patient harm, Work environment, Workplace incivility",
author = "Deborah Dang and Bae, {Sung Heui} and Karlowicz, {Karen A.} and Kim, {Miyong T.}",
year = "2016",
doi = "10.1097/NCQ.0000000000000150",
language = "English (US)",
volume = "31",
pages = "115--123",
journal = "Journal of Nursing Care Quality",
issn = "1057-3631",
publisher = "Lippincott Williams and Wilkins",
number = "2",

}

TY - JOUR

T1 - Do clinician disruptive behaviors make an unsafe environment for patients?

AU - Dang, Deborah

AU - Bae, Sung Heui

AU - Karlowicz, Karen A.

AU - Kim, Miyong T.

PY - 2016

Y1 - 2016

N2 - The magnitude of negative consequences of clinician disruptive behaviors on patients and clinicians was examined using data collected from 1559 clinicians working at an urban academic medical center in the United States. For the impact of disruptive behavior on patient safety, psychological aggression as caused by disruptive behavior or incivility increased the likelihood of patient harm as well as job dissatisfaction and physical symptoms.

AB - The magnitude of negative consequences of clinician disruptive behaviors on patients and clinicians was examined using data collected from 1559 clinicians working at an urban academic medical center in the United States. For the impact of disruptive behavior on patient safety, psychological aggression as caused by disruptive behavior or incivility increased the likelihood of patient harm as well as job dissatisfaction and physical symptoms.

KW - Clinician disruptive behaviors

KW - Job satisfaction

KW - Patient harm

KW - Work environment

KW - Workplace incivility

UR - http://www.scopus.com/inward/record.url?scp=84960446670&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84960446670&partnerID=8YFLogxK

U2 - 10.1097/NCQ.0000000000000150

DO - 10.1097/NCQ.0000000000000150

M3 - Article

VL - 31

SP - 115

EP - 123

JO - Journal of Nursing Care Quality

JF - Journal of Nursing Care Quality

SN - 1057-3631

IS - 2

ER -