Do clinician disruptive behaviors make an unsafe environment for patients?

Deborah Dang, Sung Heui Bae, Karen A. Karlowicz, Miyong T. Kim

Research output: Contribution to journalArticle

Abstract

The magnitude of negative consequences of clinician disruptive behaviors on patients and clinicians was examined using data collected from 1559 clinicians working at an urban academic medical center in the United States. For the impact of disruptive behavior on patient safety, psychological aggression as caused by disruptive behavior or incivility increased the likelihood of patient harm as well as job dissatisfaction and physical symptoms.

Original languageEnglish (US)
Pages (from-to)115-123
Number of pages9
JournalJournal of nursing care quality
Volume31
Issue number2
DOIs
StatePublished - Jan 1 2016

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Keywords

  • Clinician disruptive behaviors
  • Job satisfaction
  • Patient harm
  • Work environment
  • Workplace incivility

ASJC Scopus subject areas

  • Nursing(all)

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