Development and Initial Evaluation of a Suicide Prevention Curriculum for Domestic Violence Hotline Workers

Wendi F. Cross, Hugh F. Crean, Madelyn S. Gould, Jacquelyn Campbell, Norma Amezcua, Katie Ray Jones, Jennifer Thompson-Stone, Catherine Cerulli

Research output: Contribution to journalArticlepeer-review

3 Scopus citations


Despite evidence of an intersection between suicide risk and intimate partner violence (IPV), crisis hotlines tend to focus on callers at-risk for suicide or callers involved in IPV, but not both. In an effort to begin to address this gap, we developed and conducted an initial pilot test of a suicide prevention curriculum for hotline workers at the National Domestic Violence Hotline (NDVH), highlighting the intersection of these two public health issues. A mixed methods approach was used as a first step to assess the impact of the 3-h suicide prevention training for 42 domestic violence hotline workers. Results showed significant increase in knowledge regarding suicide risk from pre to post-training and a high degree of satisfaction among attendees. Focus groups conducted with hotline workers 3 months after training indicated a greater willingness to engage callers in suicide screening and prevention efforts. A 6-month follow-up focus group with NDVH managers revealed that suicide prevention had become more integrated in the agency culture, a finding that was consistent with an environmental scan of the workplace that showed an increase in displays of suicide prevention information. In sum, suicide prevention training can be feasibly incorporated into domestic violence hotline workers’ roles. Limitations and suggestions for future studies are discussed.

Original languageEnglish (US)
Pages (from-to)775-785
Number of pages11
JournalJournal of Family Violence
Issue number8
StatePublished - Nov 1 2017


  • Domestic violence hotline
  • Intimate partner violence
  • Mixed-methods
  • Suicide prevention
  • Training

ASJC Scopus subject areas

  • Clinical Psychology
  • Social Sciences (miscellaneous)
  • Sociology and Political Science
  • Law


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