Designing and using measures of quality based on physician office records

Ann G. Lawthers, R. Heather Palmer, Naomi Banks, Deborah W. Garnick, Jinnet Fowles, Jonathan P. Weiner

Research output: Contribution to journalArticlepeer-review

17 Scopus citations


This article presents our principles for developing performance measures to assess the quality of ambulatory care. The measures were developed as part of a project for developing and evaluating methods to promote ambulatory care quality (DEMPAQ). We describe our design for the performance measures, present examples of the DEMPAQ review criteria, and show the formats we used to feed back information to physicians. We conclude by presenting the results of our appralsal of the performance measures showing how evaluation can aid in the interpretation of measurement findings.

Original languageEnglish (US)
Pages (from-to)56-72
Number of pages17
JournalJournal of Ambulatory Care Management
Issue number1
StatePublished - Jan 1995


  • Computer review
  • Health services research
  • Medical records
  • Office-based medical records
  • Performance measures
  • Primary care
  • Quality indicators
  • Review criteria

ASJC Scopus subject areas

  • Health Policy


Dive into the research topics of 'Designing and using measures of quality based on physician office records'. Together they form a unique fingerprint.

Cite this