Dealing with difficult patients: Do customer service initiatives improve patient satisfaction at an interdisciplinary pain center?

Social Sciences

• pain 74%
• customer 66%
• complaint 44%
• staff 37%
• comorbidity 18%
• telephone 14%
• empathy 14%
• rating 11%
• experience 9%
• participation 8%
• management 7%

Arts & Humanities

• Pain 90%
• Customer Service 65%
• Telephone 30%
• Complaints 17%
• Staff 16%
• Patient Experience 15%
• Chronic Pain 10%
• Comorbidity 9%
• Team Work 7%
• Abandonment 6%
• Anesthesia 6%
• Rating 5%
• Empathy 5%
• Responsiveness 5%
• Participation 4%

Medicine & Life Sciences

• Pain Clinics 100%
• Patient Satisfaction 72%
• Hospital-Patient Relations 18%
• Work Engagement 12%
• Pain 9%
• Urban Hospitals 9%
• Pain Management 8%
• Telephone 8%
• Chronic Pain 7%
• Tertiary Care Centers 7%
• Anesthesia 6%
• Comorbidity 6%
• Psychiatry 6%
• Therapeutics 5%