Communication Under Pressure

A Quasi-Experimental Study to Assess the Impact of a Structured Curriculum on Skilled Communication to Promote a Healthy Work Environment

Lindsay Jones, Genieveve J. Cline, Kentlee Battick, Kristina J. Burger, Ernest Amankwah

Research output: Contribution to journalArticle

Abstract

Effective communication in health care is a mainstay of patient safety and staff perception of a healthy work environment. A quasi-experimental study was conducted to assess the impact of a course on staff perceptions of communication. A Wilcoxon signed-ranks test indicated a statistically significant difference between pre and post scores for the self-assessment component of the Heathy Work Environment Instrument (p = .0005); coworker assessments revealed borderline statistical significance (p = .056).

Original languageEnglish (US)
Pages (from-to)248-254
Number of pages7
JournalJournal for Nurses in Professional Development
Volume35
Issue number5
DOIs
StatePublished - Sep 1 2019

Fingerprint

work environment
Curriculum
Communication
staff
Pressure
curriculum
communication
co-worker
statistical significance
Patient Safety
self-assessment
Nonparametric Statistics
health care
Delivery of Health Care
Non-Randomized Controlled Trials
Self-Assessment

ASJC Scopus subject areas

  • Leadership and Management
  • Education
  • Fundamentals and skills
  • Review and Exam Preparation

Cite this

Communication Under Pressure : A Quasi-Experimental Study to Assess the Impact of a Structured Curriculum on Skilled Communication to Promote a Healthy Work Environment. / Jones, Lindsay; Cline, Genieveve J.; Battick, Kentlee; Burger, Kristina J.; Amankwah, Ernest.

In: Journal for Nurses in Professional Development, Vol. 35, No. 5, 01.09.2019, p. 248-254.

Research output: Contribution to journalArticle

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