TY - JOUR
T1 - Communication coaching
T2 - A case study of family caregiver burden
AU - Wittenberg, Elaine
AU - Ferrell, Betty
AU - Koczywas, Marianna
AU - Ferraro, Catherine Del
N1 - Funding Information:
The authors take full responsibility for this content. This study was supported by an award from the National Cancer Institute of the National Institutes of Health (P30CA33572). The article has been reviewed by independent peer reviewers to ensure that it is objective and free from bias.
Publisher Copyright:
© 2017 by the Oncology Nursing Society (ONS).
PY - 2017/4
Y1 - 2017/4
N2 - BACKGROUND: Problematic communication among providers, patients, and their family members can affect the quality of patient care, causing stress to all parties involved and decreased opportunities for collaborative decision making. OBJECTIVES: The purpose of this article is to present one case from a pilot study of a family caregiver intervention focused on communication. METHODS: The nurse-delivered communication intervention includes a written communication guide for family caregivers, as well as a one-time nurse communication coaching call. The call is aimed at identifying caregiver communication concerns, providing communication education, and role playing problematic communication. FINDINGS: Psychological distress and caregiver confidence in communication were improved for the caregiver. Data presented from the case study demonstrate the need for family caregiver communication support and training and the potential benefits of such training.
AB - BACKGROUND: Problematic communication among providers, patients, and their family members can affect the quality of patient care, causing stress to all parties involved and decreased opportunities for collaborative decision making. OBJECTIVES: The purpose of this article is to present one case from a pilot study of a family caregiver intervention focused on communication. METHODS: The nurse-delivered communication intervention includes a written communication guide for family caregivers, as well as a one-time nurse communication coaching call. The call is aimed at identifying caregiver communication concerns, providing communication education, and role playing problematic communication. FINDINGS: Psychological distress and caregiver confidence in communication were improved for the caregiver. Data presented from the case study demonstrate the need for family caregiver communication support and training and the potential benefits of such training.
KW - Caregiver burden
KW - Communication
KW - Family caregiver
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U2 - 10.1188/17.CJON.219-225
DO - 10.1188/17.CJON.219-225
M3 - Article
C2 - 28315544
AN - SCOPUS:85015776194
SN - 1092-1095
VL - 21
SP - 219
EP - 225
JO - Clinical journal of oncology nursing
JF - Clinical journal of oncology nursing
IS - 2
ER -