Collaborative software development for a Brazilian telehealth program

Luiz M P Sanches, Marcelline R. Harris, Patricia Ann Abbott, Magdala A. Novaes, Maria H B M Lopes

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Telehealth services in the State of Pernambuco, Brazil are led by the Telehealth Center (RedeNUTES) and based on HealthNet 2.0 software. Among the tele-assistance services, health professionals have clinical discussions focused on second opinions. This paper reports the experience in a PhD study through mixed-methods, to evaluate the telehealth services, planning and modeling a new tool to improve a telehealth system. We described the nurse's role in each phase of this study. The method of User-Centered Design was explored in three phases as Identification of work process, User's perception and collaborative modeling, Observational usability study. The main frame was based on collaborative techniques as Collaborative Prototype Design Process, cognitive walkthrough, and thinking-aloud. The users also identified all usability problems identified by the evaluators. The methods were useful in identifying usability problems, and easy to employ using standard equipment and software thus a relatively low cost approach to usability testing.

Original languageEnglish (US)
Title of host publicationStudies in Health Technology and Informatics
PublisherIOS Press
Pages211-218
Number of pages8
Volume201
ISBN (Print)9781614994145
DOIs
StatePublished - 2014
Externally publishedYes
Event12th International Congress on Nursing Informatics: East Meets West eSMART+, NI 2014 - Taipei, Taiwan, Province of China
Duration: Jun 21 2014Jun 25 2014

Other

Other12th International Congress on Nursing Informatics: East Meets West eSMART+, NI 2014
CountryTaiwan, Province of China
CityTaipei
Period6/21/146/25/14

Fingerprint

Telemedicine
Software engineering
Software
Health
Planning
Testing
Costs
Nurse's Role
Health Services
Observational Studies
Brazil
Referral and Consultation
Costs and Cost Analysis
Equipment and Supplies
User centered design

Keywords

  • group processes
  • software designs
  • telehealth

ASJC Scopus subject areas

  • Biomedical Engineering
  • Health Informatics
  • Health Information Management
  • Medicine(all)

Cite this

Sanches, L. M. P., Harris, M. R., Abbott, P. A., Novaes, M. A., & Lopes, M. H. B. M. (2014). Collaborative software development for a Brazilian telehealth program. In Studies in Health Technology and Informatics (Vol. 201, pp. 211-218). IOS Press. https://doi.org/10.3233/978-1-61499-415-2-211

Collaborative software development for a Brazilian telehealth program. / Sanches, Luiz M P; Harris, Marcelline R.; Abbott, Patricia Ann; Novaes, Magdala A.; Lopes, Maria H B M.

Studies in Health Technology and Informatics. Vol. 201 IOS Press, 2014. p. 211-218.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Sanches, LMP, Harris, MR, Abbott, PA, Novaes, MA & Lopes, MHBM 2014, Collaborative software development for a Brazilian telehealth program. in Studies in Health Technology and Informatics. vol. 201, IOS Press, pp. 211-218, 12th International Congress on Nursing Informatics: East Meets West eSMART+, NI 2014, Taipei, Taiwan, Province of China, 6/21/14. https://doi.org/10.3233/978-1-61499-415-2-211
Sanches LMP, Harris MR, Abbott PA, Novaes MA, Lopes MHBM. Collaborative software development for a Brazilian telehealth program. In Studies in Health Technology and Informatics. Vol. 201. IOS Press. 2014. p. 211-218 https://doi.org/10.3233/978-1-61499-415-2-211
Sanches, Luiz M P ; Harris, Marcelline R. ; Abbott, Patricia Ann ; Novaes, Magdala A. ; Lopes, Maria H B M. / Collaborative software development for a Brazilian telehealth program. Studies in Health Technology and Informatics. Vol. 201 IOS Press, 2014. pp. 211-218
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