Clinical communication preferences in an operating room suite: A proposed information-communication technology framework

Joshua E. Richardson, John E. Fiadjoe, Mohamed A. Rehman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Background: A Hands-free Communication Device (HCD) system is an information and communication technology (ICT) being implemented to help OR staff respond to emergency situations. Methods: We purposefully sampled 18 OR staff to participate in semi-structured interviews and observations. Interview and observation data were transcribed and analyzed using a constant comparison method. Results: OR staff described benefits and challenges associated with integrating the HCD system with the variety of already available (ICTs). Some subjects described sometimes-burdensome mental processes determining what technology to use given a particular clinical scenario. Discussion: We propose a model that frames the decision-making process by which users determine which communication modality to use, given the perceived urgency of a communication, and the perceived availability of an intended message recipient. Conclusion: Developers and implementers would do well to consider an ICT's impact on how it accounts for the urgency of communication, the availability of intended recipients, and users' abilities to integrate the ICT with already existing modalities.

Original languageEnglish (US)
Title of host publicationProceedings of the 4th International Symposium on Applied Sciences in Biomedical and Communication Technologies, ISABEL'11
DOIs
StatePublished - Dec 1 2011
Event4th International Symposium on Applied Sciences in Biomedical and Communication Technologies, ISABEL'11 - Barcelona, Spain
Duration: Oct 26 2011Oct 29 2011

Publication series

NameACM International Conference Proceeding Series

Other

Other4th International Symposium on Applied Sciences in Biomedical and Communication Technologies, ISABEL'11
CountrySpain
CityBarcelona
Period10/26/1110/29/11

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Keywords

  • communication
  • efficiency
  • organizational
  • patient care team/organization & administration
  • wireless technology

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

Cite this

Richardson, J. E., Fiadjoe, J. E., & Rehman, M. A. (2011). Clinical communication preferences in an operating room suite: A proposed information-communication technology framework. In Proceedings of the 4th International Symposium on Applied Sciences in Biomedical and Communication Technologies, ISABEL'11 (ACM International Conference Proceeding Series). https://doi.org/10.1145/2093698.2093872