Choice matters: enrollees' views of their health plans.

Karen Davis, K. S. Collins, C. Schoen, C. Morris

Research output: Contribution to journalArticle

Abstract

Enrollees' views of their health plans and physicians are important measures of the performance of the health care system. The Commonwealth Fund's 1994 survey of 3,000 adults in fee-for-service and managed care organizations documents enrollees' experiences with choosing a plan and satisfaction with that plan. Fee-for-service enrollees were more satisfied with their plan's access to and quality of care; managed care enrollees were more satisfied with their plan's cost, paperwork, and coverage of preventive care. The survey also found a high rate of involuntary plan changing, limited choice of physicians, and low levels of satisfaction among low-income managed care enrollees.

Original languageEnglish (US)
Pages (from-to)99-112
Number of pages14
JournalHealth Affairs
Volume14
Issue number2
StatePublished - Jun 1995
Externally publishedYes

Fingerprint

Managed Care Programs
Fee-for-Service Plans
Health
health
managed care
Physicians
Preventive Medicine
Quality of Health Care
fee
choice of physician
Organizations
Delivery of Health Care
Costs and Cost Analysis
low income
coverage
physician
health care
Surveys and Questionnaires
costs
performance

ASJC Scopus subject areas

  • Health Policy
  • Nursing(all)
  • Health(social science)
  • Health Professions(all)

Cite this

Davis, K., Collins, K. S., Schoen, C., & Morris, C. (1995). Choice matters: enrollees' views of their health plans. Health Affairs, 14(2), 99-112.

Choice matters : enrollees' views of their health plans. / Davis, Karen; Collins, K. S.; Schoen, C.; Morris, C.

In: Health Affairs, Vol. 14, No. 2, 06.1995, p. 99-112.

Research output: Contribution to journalArticle

Davis, K, Collins, KS, Schoen, C & Morris, C 1995, 'Choice matters: enrollees' views of their health plans.', Health Affairs, vol. 14, no. 2, pp. 99-112.
Davis K, Collins KS, Schoen C, Morris C. Choice matters: enrollees' views of their health plans. Health Affairs. 1995 Jun;14(2):99-112.
Davis, Karen ; Collins, K. S. ; Schoen, C. ; Morris, C. / Choice matters : enrollees' views of their health plans. In: Health Affairs. 1995 ; Vol. 14, No. 2. pp. 99-112.
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