Capture and classification of problems during CPOE deployment in an academic pediatric center.

George R Kim, Marlene R. Miller, Margaret A. Ardolino, James E. Smith, Dorothy C. Lee, Christoph U. Lehmann

Research output: Contribution to journalArticle

Abstract

During a planned, rapid deployment of a modified commercial CPOE product to units at an academic pediatric center, problems from users and staff were collected and entered in text format on a commercially available online problem tracking system. Content analysis of 278 collected text reports collected over 3 weeks after the 24-hour rollout period revealed several themes: center-specific implementation problems (45%), transfer-handoff-collaboration problems (14%), missing product functionalities (11%), inadequate training (11%), hardware problems (5%), password problems (4%) and human error (2%). This analysis may prove helpful in future deployments of CPOE in pediatric clinical environments.

Original languageEnglish (US)
Pages (from-to)414-417
Number of pages4
JournalAMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium
StatePublished - 2007

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Medical Order Entry Systems
Pediatrics

ASJC Scopus subject areas

  • Medicine(all)

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Capture and classification of problems during CPOE deployment in an academic pediatric center. / Kim, George R; Miller, Marlene R.; Ardolino, Margaret A.; Smith, James E.; Lee, Dorothy C.; Lehmann, Christoph U.

In: AMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium, 2007, p. 414-417.

Research output: Contribution to journalArticle

Kim, George R ; Miller, Marlene R. ; Ardolino, Margaret A. ; Smith, James E. ; Lee, Dorothy C. ; Lehmann, Christoph U. / Capture and classification of problems during CPOE deployment in an academic pediatric center. In: AMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium. 2007 ; pp. 414-417.
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