Capture and classification of problems during CPOE deployment in an academic pediatric center.

George R. Kim, Marlene R. Miller, Margaret A. Ardolino, James E. Smith, Dorothy C. Lee, Christoph U. Lehmann

Research output: Contribution to journalArticle

Abstract

During a planned, rapid deployment of a modified commercial CPOE product to units at an academic pediatric center, problems from users and staff were collected and entered in text format on a commercially available online problem tracking system. Content analysis of 278 collected text reports collected over 3 weeks after the 24-hour rollout period revealed several themes: center-specific implementation problems (45%), transfer-handoff-collaboration problems (14%), missing product functionalities (11%), inadequate training (11%), hardware problems (5%), password problems (4%) and human error (2%). This analysis may prove helpful in future deployments of CPOE in pediatric clinical environments.

Original languageEnglish (US)
Pages (from-to)414-417
Number of pages4
JournalAMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium
StatePublished - 2007

ASJC Scopus subject areas

  • Medicine(all)

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