TY - JOUR
T1 - An unequal burden
T2 - Poor patient-provider communication and sickle cell disease
AU - Haywood, Carlton
AU - Bediako, Shawn
AU - Lanzkron, Sophie
AU - Diener-West, Marie
AU - Strouse, John
AU - Haythornthwaite, Jennifer
AU - Onojobi, Gladys
AU - Beach, Mary Catherine
N1 - Funding Information:
This study was funded by a grant from the National Heart, Lung, and Blood Institute (NHLBI) (# 1R01HL088511-01 ). Dr. Haywood's effort was funded by a Career Development Award from the NHLBI (# 1K01HL108832-01 ). Dr. Lanzkron's effort was funded by a Career Development Award from the NHLBI (# K23HL083089 ). The funders played no role in the design and conduct of the study; collection, management, analysis, and interpretation of the data; or preparation, review, or approval of the manuscript. The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institutes of Health.
PY - 2014/8
Y1 - 2014/8
N2 - Objective: To assess disparities in the quality of healthcare provider communication experienced by African-American adults with and without sickle cell disease (SCD) in the U.S. Methods: Poor provider communication was assessed by the Provider Communication subscale of the Consumer Assessment of Healthcare Plans and Systems survey. The SCD sample was obtained from participants in a multicenter observational study of healthcare experiences. The national African-American sample data was obtained from published national estimates. Results: The SCD sample was more likely than the national sample to report poor communication in 3 out of 4 communication domains: listening (22.3% vs. 11.5%, p<. 0.0001); showing respect (26.1% vs. 9.5%, p<. 0.0001); and spending enough time (38.3% vs. 16.2%, p<. 0.0001). Differences were consistent in young, but not old, patients and showed some variation by self-reported health status and education. Conclusions: The communication difficulties experienced by persons with SCD do not appear reducible to their predominantly African-American race, but may result from more disease-specific factors. Practice implications: Healthcare providers should take particular care in recognizing and demonstrating recommended communication skills with SCD patients as these patients may be particularly vulnerable to, and cognizant of, poor quality interactions.
AB - Objective: To assess disparities in the quality of healthcare provider communication experienced by African-American adults with and without sickle cell disease (SCD) in the U.S. Methods: Poor provider communication was assessed by the Provider Communication subscale of the Consumer Assessment of Healthcare Plans and Systems survey. The SCD sample was obtained from participants in a multicenter observational study of healthcare experiences. The national African-American sample data was obtained from published national estimates. Results: The SCD sample was more likely than the national sample to report poor communication in 3 out of 4 communication domains: listening (22.3% vs. 11.5%, p<. 0.0001); showing respect (26.1% vs. 9.5%, p<. 0.0001); and spending enough time (38.3% vs. 16.2%, p<. 0.0001). Differences were consistent in young, but not old, patients and showed some variation by self-reported health status and education. Conclusions: The communication difficulties experienced by persons with SCD do not appear reducible to their predominantly African-American race, but may result from more disease-specific factors. Practice implications: Healthcare providers should take particular care in recognizing and demonstrating recommended communication skills with SCD patients as these patients may be particularly vulnerable to, and cognizant of, poor quality interactions.
KW - Healthcare disparities
KW - Patient-provider communication
KW - Sickle cell disease
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U2 - 10.1016/j.pec.2014.05.013
DO - 10.1016/j.pec.2014.05.013
M3 - Article
C2 - 24935607
AN - SCOPUS:84903995935
SN - 0738-3991
VL - 96
SP - 159
EP - 164
JO - Patient Education and Counseling
JF - Patient Education and Counseling
IS - 2
ER -