An integrative framework for sensor-based measurement of teamwork in healthcare

Michael A. Rosen, Aaron S. Dietz, Ting Yang, Carey E. Priebe, Peter J. Pronovost

Research output: Contribution to journalArticle

Abstract

There is a strong link between teamwork and patient safety. Emerging evidence supports the efficacy of teamwork improvement interventions. However, the availability of reliable, valid, and practical measurement tools and strategies is commonly cited as a barrier to long-term sustainment and spread of these teamwork interventions. This article describes the potential value of sensor-based technology as a methodology to measure and evaluate teamwork in healthcare. The article summarizes the teamwork literature within healthcare, including team improvement interventions and measurement. Current applications of sensor-based measurement of teamwork are reviewed to assess the feasibility of employing this approach in healthcare. The article concludes with a discussion highlighting current application needs and gaps and relevant analytical techniques to overcome the challenges to implementation. Compelling studies exist documenting the feasibility of capturing a broad array of team input, process, and output variables with sensorbased methods. Implications of this research are summarized in a framework for development of multi-method team performance measurement systems. Sensor-based measurement within healthcare can unobtrusively capture information related to social networks, conversational patterns, physical activity, and an array of other meaningful information without having to directly observe or periodically survey clinicians. However, trust and privacy concerns present challenges that need to be overcome through engagement of end users in healthcare. Initial evidence exists to support the feasibility of sensor-based measurement to drive feedback and learning across individual, team, unit, and organizational levels. Future research is needed to refine methods, technologies, theory, and analytical strategies.

Original languageEnglish (US)
Pages (from-to)11-18
Number of pages8
JournalJournal of the American Medical Informatics Association
Volume22
Issue number1
DOIs
StatePublished - Jul 22 2014

Keywords

  • Patient safety
  • Sensor-based measurement
  • Team performance measurement
  • Teamwork

ASJC Scopus subject areas

  • Health Informatics

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