Abstract
Background: Older adults are commonly accompanied to routine medical visits. Whether and how family companion behaviours relate to visit processes is poorly understood. Objective: To examine family companion behaviours in relation to older adults' medical visit processes. Design and participants: Observational study of 78 accompanied primary care patients ages 65 and older. Main outcome measures: Medical visit communication (coded using RIAS), patient verbal activity (as a proportion of visit statements) and visit duration (in min), from audio recordings. Results: Companions' facilitation of patient involvement was associated with greater patient question asking (P = 0.017) and orienting statements, less passive agreement (P = 0.004) and social talk (P = 0.013) and visits that were 3.4 min longer (P = 0.025). Facilitation of patient understanding was associated with less physician question asking (P = 0.004), visits that were 3.0 min longer (P = 0.031), and lower patient verbal activity (30.3% vs. 36.9% of visit statements; P = 0.028). Facilitation of doctor understanding was associated with greater patient biomedical information giving (P = 0.049). Autonomy detracting behaviours were not associated with visit duration but were associated with lower levels of patient verbal activity (36.3% vs. 29.1% of visit statements; P = 0.041). When companions assumed more behaviours, medical visits were incrementally longer (16.1, 19.5, 21.7 min, corresponding to 0-1, 2-4 and 5+ behaviours; P < 0.001 both contrasts), and patients were less verbally active (35.6%, 33.9%, 27.1% of visit statements; P = 0.09 and P = 0.009, respectively). Discussion: Behaviours assumed by patients' companions were associated with visit communication, patient verbal activity and visit duration. Conclusions: Interventions to capitalize on family companions' presence may benefit medical visit processes.
Original language | English (US) |
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Pages (from-to) | 188-198 |
Number of pages | 11 |
Journal | Health Expectations |
Volume | 18 |
Issue number | 2 |
DOIs | |
State | Published - Apr 1 2015 |
Keywords
- Doctor-patient-companion communication
- Patient-provider communication
- RIAS
- Triadic communication
ASJC Scopus subject areas
- Public Health, Environmental and Occupational Health