Access to care and satisfaction among health center patients with chronic conditions

Leiyu Shi, De Chih Lee, Geraldine Pierre Haile, Hailun Liang, Michelle Chung, Alek Sripipatana

Research output: Contribution to journalArticlepeer-review

Abstract

This study examined access to care and satisfaction among health center patients with chronic conditions. Data for this study were obtained from the 2009 Health Center Patient Survey. Dependent variables of interest included 5 measures of access to and satisfaction with care, whereas the main independent variable was number of chronic conditions. Results of bivariate analysis and multiple logistic regressions showed that patients with chronic conditions had significantly higher odds of reporting access barriers than those without chronic conditions. Our results suggested that additional efforts and resources are necessary to address the needs of health center patients with chronic conditions.

Original languageEnglish (US)
Pages (from-to)69-76
Number of pages8
JournalJournal of Ambulatory Care Management
Volume40
Issue number1
DOIs
StatePublished - 2017

Keywords

  • access to care
  • chronic conditions
  • health center
  • patient satisfaction
  • vulnerable populations

ASJC Scopus subject areas

  • Health Policy

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