A web-based program to empower patients who have schizophrenia to discuss quality of care with mental health providers

Donald M. Steinwachs, Debra Roter, Elizabeth A Skinner, Anthony F. Lehman, Maureen Fahey, Bernadette Cullen, Anita Smith Everett, Gerard Gallucci

Research output: Contribution to journalArticle

Abstract

Objective: This study evaluated a Web-based tool to help patients with schizophrenia communicate with clinicians about evidence-based treatments. Methods: Fifty patients used an interactive Web-based intervention featuring actors simulating a patient discussing treatment concerns (intervention group; N=24) or were shown an educational video about schizophrenia treatment before an appointment for routine follow-up care (control group; N=26). The visits were recorded and analyzed by using the Roter Interaction Analysis System. Results: Visits by patients in the intervention group were longer (24 versus 19 minutes, p

Original languageEnglish (US)
Pages (from-to)1296-1302
Number of pages7
JournalPsychiatric Services
Volume62
Issue number11
DOIs
StatePublished - Nov 1 2011

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Quality of Health Care
Schizophrenia
Mental Health
Aftercare
Appointments and Schedules
Therapeutics
Control Groups

ASJC Scopus subject areas

  • Psychiatry and Mental health

Cite this

A web-based program to empower patients who have schizophrenia to discuss quality of care with mental health providers. / Steinwachs, Donald M.; Roter, Debra; Skinner, Elizabeth A; Lehman, Anthony F.; Fahey, Maureen; Cullen, Bernadette; Everett, Anita Smith; Gallucci, Gerard.

In: Psychiatric Services, Vol. 62, No. 11, 01.11.2011, p. 1296-1302.

Research output: Contribution to journalArticle

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