A Targeted "top 100" High-Risk Care Management Program Improves Adherence to Best Practices

Sarah J. Conway, Abhay Singh, Cassy Peterson, Linda Dunbar, Sarah Himmelrich, Scott A. Berkowitz

Research output: Contribution to journalArticlepeer-review

Abstract

Care management programs for high-risk patients have yielded inconsistent results in reducing health care expenditures. We reviewed the most successful programs and identified 5 best practice areas: (1) in-person patient meetings; (2) direct care manager/physician interaction; (3) provide transitional care services; (4) educate patients; and (5) provide medication review. We measured adherence to the best practices at baseline and at 6 and 9 months into the program for the highest-risk patients. The program increased adherence from baseline to each best practice area. Program enrollment increased at the 6-month follow-up but fell at the 9-month follow-up.

Original languageEnglish (US)
Pages (from-to)7-11
Number of pages5
JournalJournal of Ambulatory Care Management
Volume44
Issue number1
DOIs
StatePublished - Jan 2021

Keywords

  • Accountable Care Organization
  • care coordination
  • care management
  • high-risk patient care
  • population health

ASJC Scopus subject areas

  • Health Policy

Fingerprint Dive into the research topics of 'A Targeted "top 100" High-Risk Care Management Program Improves Adherence to Best Practices'. Together they form a unique fingerprint.

Cite this