TY - JOUR
T1 - A randomized controlled trial of communication training with primary care providers to improve patient-centeredness and health risk communication
AU - Helitzer, Deborah L.
AU - LaNoue, Marianna
AU - Wilson, Bronwyn
AU - de Hernandez, Brisa Urquieta
AU - Warner, Teddy
AU - Roter, Debra
PY - 2011/1
Y1 - 2011/1
N2 - Objective: To determine the efficacy and effectiveness of training to improve primary care providers' patient-centered communication skills and proficiency in discussing their patients' health risks. Methods: Twenty-eight primary care providers participated in a baseline simulated patient interaction and were subsequently randomized into intervention and control groups. Intervention providers participated in training focused on patient-centered communication about behavioral risk factors. Immediate efficacy of training was evaluated by comparing the two groups. Over the next 3 years, all providers participated in two more sets of interactions with patients. Longer term effectiveness was assessed using the interaction data collected at 6 and 18 months post-training. Results: The intervention providers significantly improved in patient-centered communication and communication proficiencies immediately post-training and at both follow-up time points. Conclusions: This study suggests that the brief training produced significant and large differences in the intervention group providers which persisted 2 years after the training. Practice implications: The results of this study suggest that primary care providers can be trained to achieve and maintain gains in patient-centered communication, communication skills and discussion of adverse childhood events as root causes of chronic disease.
AB - Objective: To determine the efficacy and effectiveness of training to improve primary care providers' patient-centered communication skills and proficiency in discussing their patients' health risks. Methods: Twenty-eight primary care providers participated in a baseline simulated patient interaction and were subsequently randomized into intervention and control groups. Intervention providers participated in training focused on patient-centered communication about behavioral risk factors. Immediate efficacy of training was evaluated by comparing the two groups. Over the next 3 years, all providers participated in two more sets of interactions with patients. Longer term effectiveness was assessed using the interaction data collected at 6 and 18 months post-training. Results: The intervention providers significantly improved in patient-centered communication and communication proficiencies immediately post-training and at both follow-up time points. Conclusions: This study suggests that the brief training produced significant and large differences in the intervention group providers which persisted 2 years after the training. Practice implications: The results of this study suggest that primary care providers can be trained to achieve and maintain gains in patient-centered communication, communication skills and discussion of adverse childhood events as root causes of chronic disease.
KW - Adverse adult events
KW - Adverse childhood events
KW - Determinants of disease
KW - Patient provider communication
KW - Training
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U2 - 10.1016/j.pec.2010.01.021
DO - 10.1016/j.pec.2010.01.021
M3 - Article
C2 - 20219315
AN - SCOPUS:78650517657
SN - 0738-3991
VL - 82
SP - 21
EP - 29
JO - Patient Education and Counseling
JF - Patient Education and Counseling
IS - 1
ER -