A Dual‐Capacity Model of Communication Media Choice in Organizations

SIM B. SITKIN; KATHLEEN M. SUTCLIFFE; JOHN R. BARRIOS‐CHOPLIN

doi:10.1111/j.1468-2958.1992.tb00572.x

A Dual‐Capacity Model of Communication Media Choice in Organizations

SIM B. SITKIN, KATHLEEN M. SUTCLIFFE, JOHN R. BARRIOS‐CHOPLIN

Research output: Contribution to journal › Article › peer-review

141 Scopus citations

Abstract

Most previous research concerning communication media choke in organizations has stressed the capacity of media to convey data. More recently, scholars have examined the capacity of media to convey and manifest meaning. Rarely have both functions been considered concurrently. In this artcle, a model is proposed that not only permits the simultaneous examination of these two functions but reflects that media use is influenced by characteristics of the task, individual and organizational capability constraints, and normative factors. By exploring the implications of this expanded dual‐capacity perspective, a more encompassing theory of the determinants of communkation media use in organizations is proposed.

Original language	English (US)
Pages (from-to)	563-598
Number of pages	36
Journal	Human Communication Research
Volume	18
Issue number	4
DOIs	https://doi.org/10.1111/j.1468-2958.1992.tb00572.x
State	Published - Jun 1992
Externally published	Yes

ASJC Scopus subject areas

Communication
Developmental and Educational Psychology
Anthropology
Linguistics and Language

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10.1111/j.1468-2958.1992.tb00572.x

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AB - Most previous research concerning communication media choke in organizations has stressed the capacity of media to convey data. More recently, scholars have examined the capacity of media to convey and manifest meaning. Rarely have both functions been considered concurrently. In this artcle, a model is proposed that not only permits the simultaneous examination of these two functions but reflects that media use is influenced by characteristics of the task, individual and organizational capability constraints, and normative factors. By exploring the implications of this expanded dual‐capacity perspective, a more encompassing theory of the determinants of communkation media use in organizations is proposed.

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A Dual‐Capacity Model of Communication Media Choice in Organizations

Abstract

ASJC Scopus subject areas

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