A different approach to sociodemographic predictors of satisfaction with health care

John G. Fox, Doris Storms

Research output: Contribution to journalArticle

Abstract

The current literature reports greatly inconsistent relationships of sociodemographic variables to satisfaction with health care, so much so that attention has turned away from sociodemographic prediction of satisfaction. In this exploratory article, we propose that two intervening variables, orientation toward care and conditions of care, should produce consistency and refine the role of sociodemographic variables. When an individual's conditions of care match his orientations toward care, satisfaction results. Lack of comparability of expectations and experience thus alter the sociodemographic satisfaction correlations between studies. The model's predictions are supported with data from a community survey. If this model is further validated, it may redefine the importance of the current methodological search for dimensions of satisfaction.

Original languageEnglish (US)
Pages (from-to)557-564
Number of pages8
JournalSocial Science and Medicine. Part A Medical Psychology and Medical
Volume15
Issue number5
DOIs
StatePublished - Jan 1 1981

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health care
Delivery of Health Care
prediction
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community
experience

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health
  • Geography, Planning and Development

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A different approach to sociodemographic predictors of satisfaction with health care. / Fox, John G.; Storms, Doris.

In: Social Science and Medicine. Part A Medical Psychology and Medical, Vol. 15, No. 5, 01.01.1981, p. 557-564.

Research output: Contribution to journalArticle

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