A collaborative learning network approach to improvement: The CUSP learning network

Sallie J. Weaver, Jennifer Lofthus, Melinda Sawyer, Lee Greer, Kristin Opett, Catherine Reynolds, Rhonda Wyskiel, Stephanie Peditto, Peter J. Pronovost

Research output: Contribution to journalArticle

Abstract

Background: Collaborative improvement networks draw on the science of collaborative organizational learning and communities of practice to facilitate peer-to-peer learning, coaching, and local adaption. Although significant improvements in patient safety and quality have been achieved through collaborative methods, insight regarding how collaborative networks are used by members is needed. Improvement Strategy: The Comprehensive Unit-based Safety Program (CUSP) Learning Network is a multi-institutional collaborative network that is designed to facilitate peer-to-peer learning and coaching specifically related to CUSP. Member organizations implement all or part of the CUSP methodology to improve organizational safety culture, patient safety, and care quality. Qualitative case studies developed by participating members examine the impact of network participation across three levels of analysis (unit, hospital, health system). In addition, results of a satisfaction survey designed to evaluate member experiences were collected to inform network development. Results: Common themes across case studies suggest that members found value in collaborative learning and sharing strategies across organizational boundaries related to a specific improvement strategy. Conclusion: The CUSP Learning Network is an example of network-based collaborative learning in action. Although this learning network focuses on a particular improvement methodology - CUSP - there is clear potential for member-driven learning networks to grow around other methods or topic areas. Such collaborative learning networks may offer a way to develop an infrastructure for longer-term support of improvement efforts and to more quickly diffuse creative sustainment strategies.

Original languageEnglish (US)
Pages (from-to)147-159
Number of pages13
JournalJoint Commission Journal on Quality and Patient Safety
Volume41
Issue number4
DOIs
StatePublished - Apr 2015

ASJC Scopus subject areas

  • Leadership and Management

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    Weaver, S. J., Lofthus, J., Sawyer, M., Greer, L., Opett, K., Reynolds, C., Wyskiel, R., Peditto, S., & Pronovost, P. J. (2015). A collaborative learning network approach to improvement: The CUSP learning network. Joint Commission Journal on Quality and Patient Safety, 41(4), 147-159. https://doi.org/10.1016/S1553-7250(15)41020-7